Delta Panels is a family-owned business which has grown to be at the forefront in the manufacture and supply of high-quality insulated panel systems.
n
The company continues to grow and is now looking for a few Administrators & CustomerServices to assist with meeting demands. This position is available for an immediate start, 6-month contract with opportunity to extend.
n
About the role
n
Assist with provision of a full range of administrative responsibilities.
n
As an Administrator & CustomerService, you will be part of a small team and some of your key responsibilities will include but are not limited to the following:
n
Process orders under strict deadlines through accounting software
n
Communicate with customers to track orders and keep communications open where orders have discrepancies
n
Assist with managing order schedule and collaborate with other departments for effective production/dispatch date of orders
n
Assist with investigating and processing claims from customers
n
Assist with implementing new system
n
Liaise with customers to communicate findings and provide updates on claim resolution
n
Evaluate all orders and ensure accuracy of all forms and inform management for all incomplete orders and verify client information to deliver product efficiently
n
Provide a friendly customer-oriented service when dealing with telephone enquiries and in-person encounters with customers
n
Provide general administrative services and correspondence
n
Assist with provision of effective and efficient administration of documents and support to Managers and fellow employees
n
Skills and experience
n
High attention to details
n
Time management
n
Excellent communication skills, phone manner, verbal and written
n
Ability to work under limited supervision and meet data entry deadlines
n
Ability to work under pressured
n
Demonstrated ability to communicate effectively with customers
n
Highly motivated and the ability to work well in a team environment
n
Experience in using MYOB Account right not essential but will be an advantage
n
Benefits and perks
n
In office Parking
n
Amazing and supportive team
n
Opportunities to develop and grow along with our growing business
n
Please note only suitable candidates will be shortlisted