Gofractional is seeking a Head of Customer Operations to own strategy, performance and continuous improvement of our customer operations function onsite at Carma HQ, covering customer service, delivery and escalations. You will lead teams to deliver an exceptional customer experience at scale.
n
You will partner with cross-functional stakeholders, coach leaders, and drive data-driven improvements across NPS, feedback and service metrics, ensuring a high-quality end-to-end experience for our
📌 Head of Customer Experience & Operations (12-Month Contract) (Perth)
🏢 Gofractional
📍 Perth
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.