Why Join EML?
An Award-Winning Celebratory Culture That Recognises You
EML is known for its robust culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.
Grow With a Specialist Organisation
Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.
Make a real difference in people's lives with EML
As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As the Receptionist (internally known as a building services officer), you’ll be the first point of contact, managing the front desk, answering calls, greeting visitors, and staying on top of our busy national phone line and shared inbox.
This is a great opportunity for someone with outstanding communication skills to get experience in a corporate environment.
This will be a permanent, part time (Monday, Tuesday, Thursday & Friday) position based in the Adelaide office (please note due to the nature of this role, you are required to be on site 4 days per week)
YOUR RESPONSIBILITIES
- Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front-of-house experience.
- Answer and direct calls through the national phone line,
ensuring enquiries are handled efficiently.
- Monitor and respond to general enquiries received through the national shared inbox.
- Support the day-to-day operation of reception and front-of-house services, including meeting rooms, visitors and general office enquiries.
- Provide administrative and coordination support to the wider Building Services team as required.
ABOUT YOU
- 3+ years demonstrated experience in a reception, administration or call centre environment.
- Full Australian working rights without restriction.
- Excellent phone manner & attention to detail.
- The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
- Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.
Why You’ll Love Being Part of EML
You’ll enjoy a range of advantages designed to support your wellbeing, growth and success:
- Hybrid work options for better balance.
- Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
- Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
- Corporate wellbeing program, including gym and health insurance discounts.
- Comprehensive learning and development tailored to help you grow.
- More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families
- Company-wide celebration events that keep us connected.
- Annual incentive scheme + regular salary reviews.
Ready to Make an Impact?
If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you.
Apply now and help people get their lives back.
📌 Receptionist (Adelaide)
🏢 EML
📍 Adelaide