Job Description

Operations Manager – Multi‐Site | Sydney

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Operations Manager – Multi‐Site | Sydney Inner West

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Hospitality & Operations Leaders Wanted | Make the Move into Wellness

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Sydney (multi-site) | $100,000 – $120,000 + super + performance bonuses

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Reports directly to the COO

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Ready for a leadership role with real scope - people, operations and growth - without the late nights?

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Nature's Energy is one of Sydney's most established day spa and bathhouse groups, operating in one of the fastest-growing sectors in the market: wellness, recovery and self-care.

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Bathhouses are booming, wellness is no longer niche, and we've been replenishing what life takes out long before it became a trend.

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We're now looking for a mature, hands‐on Operations Manager to run our three venues as one high‐performing operation - building culture, holding the team accountable, developing our people and managers, and getting every site operationally sharp before our next venue opens.

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Why You'll Love This Role

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Step up into a genuine multi‐site operations role with a leading, established wellness brand

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Lead three premium venues in one of Australia's fastest‐growing industries

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Use your people, service and operational leadership without the late nights

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The Role

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This is a highly operational leadership role for someone who likes being on the floor, close to the team, and connected to the guest experience — while keeping the bigger operational picture in view across all three sites.

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You'll be responsible for the day‐to‐day running of the group, leading teams of up to 20 per venue each day, building a calm and qualified environment even when it's busy, and lifting every site to a consistent standard.

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- Leading and coordinating operations across three inner west venues
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- Building a strong team culture and a genuine standard of people accountability
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- Mentoring and developing front‐of‐house leads, therapists and site managers - growing our next generation of leaders
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- Being hands‐on on the floor while managing priorities and service flow
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- Facility and building management - presentation, maintenance and fast, practical troubleshooting when things go wrong
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- Managing rostering and labour through Deputy
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- Driving premium guest experience and service standards
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- Building solid relationships with regular guests and the local community
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- Helping drive business performance, team culture and local growth
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- Reporting directly to the COO
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About You

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We're looking for an exceptional people leader and mentor who can build culture, drive accountability, and run a business hands‐on. You'll bring:

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- A track record of developing people and managers, not just directing them
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- Comfort leading sizeable daily teams (up to 20 per venue) across multiple sites
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- A practical understanding of facility and building management
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- Full Australian work rights
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You may currently be an Operations Manager, Area/Multi‐Site Manager, Venue Manager, Hospitality Operations Leader, or Assistant General Manager ready for a broader remit.

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Why Join Us?

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We believe our energy comes from our people. This is an opportunity to join a growing wellness business with a strong reputation, loyal guests, and a clear vision for the future.

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Why You'll Love It Here

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- $100,000 – $120,000 + super + performance bonuses
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- Free bathhouse access
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- A supportive leadership team
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- A beautiful wellness environmentThe chance to build a long‐term career in a booming industry
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If you're a strong operations or venue leader ready for a new chapter, we'd love to hear from you.

📌 Operations Manager - Multi-Site | Sydney (New South Wales)
🏢 Natures Energy
📍 New South Wales