Job Description

As proud owners of a diverse range of venues including Cloudland, Empire Hotel, Valley Hops Rooftop & Brewery, The Warehouse and The Island Hotel, we require a dynamic and diverse team to facilitate the needs of our guests.

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Our unique and stunning venues host a wide range of events, from intimate social gatherings to large-scale gala dinners, conferences and weddings.

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The key responsibility of this role is to identify, contract and convert sales leads while coordinating event bookings across all industry markets.

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Key Responsibilities

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- Assist with email, phone and walk-in enquiries for private function bookings
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- Follow up outstanding function sales enquiries in a timely manner
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- Coordinate events and prepare detailed run sheets
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- Liaise with Accounts regarding deposits and final payments
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- Conduct site inspections and famil visits when required
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- Assist with hosting client functions and networking events when required
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- Maintain and update the function sales database, including client contact details and menu upgrades
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- Assist in the preparation of reports relevant to the development of function sales
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- Identify and pursue new client opportunities strategically
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- Attend relevant conferences and trade shows
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- Previous experience within the hospitality industry, particularly in meetings and events
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- Proficiency in Microsoft Word, Outlook, Excel, Publisher and PowerPoint
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- Strong communication and negotiation skills
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- Ability to manage competing priorities and meet deadlines
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- Flexibility to work evenings, weekends and public holidays when required
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- Experience with event management software is highly desirable
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- A positive 'can-do' attitude with the ability to work collaboratively within a team
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- Highly organised with strong attention to detail and the ability to multitask
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- Recent experience within the events and/or tourism industry
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- A vibrant personality, qualified presentation and strong client focus
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- Proven ability to achieve established sales targets
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- Self-motivated, results-driven and able to work autonomously in an office environment
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Above all, the successful candidate will be a proactive self-starter who can respond quickly to opportunities while driving new business and maintaining strong client relationships.

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We are an equal opportunity employer and encourages applications from people of diverse backgrounds.

📌 Function and Events Sales Coordinator (Queensland)
🏢 Cloudland
📍 Queensland