Job Description

This is a part-time, permanent position, 4 days a week, 9am to 5pm, based at the Concord office, with travel to participants across Sydney. You'll hold a caseload of participants, helping them understand their plan, choose their providers and get their supports up and running.

n

Key responsibilities

n

Meet participants and families, work through their plan and set up the supports it funds

n

Source and connect providers, chase waitlists and follow up until services are in place

n

Track plan budgets so funding lasts the length of the plan

n

Be the point of contact when something falls over — a provider stops turning up, a support isn't working, circumstances change

n

Support participants through plan reassessments, including gathering evidence and reports

n

Keep accurate case notes and billing, and work within NDIS Practice Standards

n

Support participants to make their own choices about providers, including providers outside Aus Care Community Services

n

About you

n

Experience in NDIS Support Coordination, or strong case management experience in disability, aged care, community services or a related sector

n

Working knowledge of the NDIS — plan structure,



budgets, and what the NDIA does and doesn't fund

n

A qualification in community services, social work, allied health, nursing or similar (Certificate IV or above), or equivalent experience

n

Clear written communication and good record keeping

n

Current NDIS Worker Screening Check, Working with Children Check, driver's licence and comprehensively insured vehicle

n

NDIS Worker Orientation Module and First Aid, or willingness to obtain

n

About us

n

Aus Care Community Services is an NDIS Quality and Safeguards Commission registered provider based in Concord, supporting participants across Sydney and NSW. We deliver NDIS Support Coordination, In-Home Support & Personal Care, Social & Community Access, and Home and Living Supports.

n

Part time, permanent position, 4 days a week, 9am to 5pm

n

Vehicle allowance, company phone and iPad

n

Realistic caseload numbers so the work can be done properly

n

Regular supervision and direct access to the Managing Director

n

A small team where what you flag actually gets changed

📌 NDIS Support Coordinator (New South Wales)
🏢 Aus Care Community Services
📍 New South Wales