Job Description

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
n We are guided by our cultures & values, creating a great place to work.
n We stand for equality, diversity and inclusion.
n We care about people & planet and promote health & wellbeing.
n We nurture your development and provide career opportunities to unlock your potential.

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Working at IKEA has its perks and rewards:

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- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
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- 24/7 access to our Employee Assistance Program for health and wellbeing support
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- 15% Co-worker discount
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- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
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- Co-worker uniform provided
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- Free Co-worker parking
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- Bonus programme (where eligible)
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- Perks Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
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- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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Additional information:

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- This role is Permanent Full-time, 76hrs/fortnight
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- The internal job title is Unit Food Commercial Manager
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- This role is based on-site at IKEA Tempe store
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- As our store operates 7 days per week,



you must be available to work a rotating roster including day and evening shifts, as well as alternating weekends (Saturday and Sunday)
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- As part of the recruitment process, shortlisted candidates will be invited to complete a video interview.
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ABOUT THIS WORK AREA

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As a Food Commercial Manager, you will act as the commercial business leader for IKEA Food, driving performance across all food areas while delivering a seamless and inspiring customer experience.

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Your responsibilities will include, but are not limited to:

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- Leading and driving food commercial operations, ensuring strong execution of the commercial strategy, commercial calendar and sales-driving initiatives.
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- Implementing IKEA commercial frameworks, standards and cross merchandising strategies in collaboration with internal and external stakeholders.
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- Delivering a high-quality, seamless and memorable customer experience across all food areas, including the Swedish Restaurant and Swedish Food Market.
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- Securing operational excellence, ensuring food safety, compliance and high standards are consistently met.
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- Coaching and developing team leaders and co-workers, ensuring the team has the right competence and capability to deliver results.
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- Using customer insights and feedback to continuously improve the Food business and customer journey.
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- Contributing to and executing the unit business plan and IKEA Food business plan, connecting Food to the overall store commercial agenda.
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- Driving commercial performance and profitability, ensuring robust top-line sales and healthy gross margins.
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- Working cross-functionally to ensure Food is integrated into the total store experience.
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As a Food Commercial Manager, you are a strong, values-driven leader with the ability to balance strategic thinking and operational excellence. You have:

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- A passion for food, people and commercial results, with the ability to turn strategy into action.
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- Proven leadership experience, with a minimum of 3 years leading teams or leaders in a high-volume, customer-facing environment, ideally within food retail or hospitality.
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- Strong commercial acumen, with experience managing budgets, analysing P&Ls;, and optimising sales and margins.
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- Excellent planning, organisational, problem-solving and decision-making skills.
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- The ability to influence, collaborate and build strong cross-functional relationships.
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- A customer-first mindset with an understanding of customer behaviour in a retail or food environment.
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- The ability to lead through change, inspire teams and deliver results through people.
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- A strong alignment with IKEA values, with a passion for diversity, inclusion and creating a positive workplace culture.
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We need people like you

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At IKEA, work is so much more than a job. Come join us!

📌 Food Commercial Manager (New South Wales)
🏢 Ikea
📍 New South Wales