Job Description

NV1 or NV2 Security Clearance Required

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Keep critical technology running where reliability matters most.

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As a Technical Field Engineer supporting a federal government client in Canberra, you'll play a key role in maintaining secure, reliable, and mission-critical technology environments. Working onsite, you'll support end users and infrastructure across desktop, laptop, printer, hardware, software, and networking technologies.

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This role offers excellent exposure to a variety of technologies while developing valuable field engineering and customer engagement skills.

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What You'll Do

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- Provide onsite technical support for desktop, laptop, printer, and peripheral devices.
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- Investigate, diagnose, triage, and resolve technical issues in a deskside support setting.
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- Install, configure, maintain, and troubleshoot hardware, software, and network-related components.
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- Support users within a corporate Windows environment.
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- Perform printer installation, deployment, configuration, and disposal activities.
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- Build, upgrade, and diagnose PCs and associated hardware.
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- Deliver a high level of customer service and maintain customer satisfaction throughout every interaction.
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- Contribute to a secure, reliable, and high-performing technology environment for a federal government client.




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What You'll Bring

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- Minimum 6 months' experience in a deskside support environment.
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- Experience with fault investigation, triage, and issue resolution.
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- Knowledge of desktop support, server support, hardware, networking, and software troubleshooting.
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- Strong hardware diagnostic and PC build/upgrade capabilities.
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- Experience with printer deployments and support activities.
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- Test and Tag experience is highly regarded.
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- Excellent communication and customer service skills.
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- Current Driver's Licence.
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- NV1 or NV2 Australian Security Clearance (mandatory).
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Why Join Us

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This role provides the opportunity to build practical technical expertise while working in a highly secure and professional environment.

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You'll gain exposure to a wide range of technologies, strengthen your troubleshooting capabilities, and develop valuable customer-facing experience that can support future career growth within field services and technical support.

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If you enjoy variety, hands-on problem-solving, independence, and making a direct impact on users and business operations, this role offers an excellent platform to further your field engineering career.

📌 Technical Field Engineer/ (Canberra)
🏢 Unisys
📍 Canberra