Job Description

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Summary:

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We are seeking a dedicated and skilled Receptionist to join our retail team at Quality Blinds Sydney.

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This full-time contract role is essential for providing exceptional customer service and administrative support, ensuring a welcoming environment for our clients and visitors.

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The Receptionist will play a key role in enhancing the overall customer experience and supporting the smooth operation of our retail business.

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Responsibilities:

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- Greet and assist customers as they enter the store, providing a friendly and professional first impression.
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- Manage incoming calls and direct them to the appropriate departments or personnel.
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- Handle customer inquiries and resolve issues in a timely and efficient manner.
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- Be Tech savvy and manage our digital front desk. You will operate cloud communication tools, digital visitor logs, and automated scheduling systems to ensure seamless office operations.
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- Maintain the reception area, ensuring it is tidy and presentable at all times.
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- Assist with administrative tasks such as scheduling appointments, managing correspondence, and maintaining records.
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- Process transactions and handle cash as required.
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- Collaborate with team members to ensure a seamless customer experience.
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Qualifications:

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- High school diploma or equivalent; further education in business administration or related field is a plus.
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- Previous experience in a receptionist or customer service role, preferably in a retail environment.
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- Strong verbal and written communication skills.
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- Proficient in using office software and equipment, including telephone systems and computers.
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- Excellent organizational skills and attention to detail.
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- Ability to work effectively in a rapid-paced environment and manage multiple tasks.
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- A friendly and approachable demeanor with a strong customer service orientation.
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📌 Receptionist / Front Desk Officer (New South Wales)
🏢 Quality Blinds
📍 New South Wales