You will join the Front Office team at Garden City Hotel, BW Signature Collection and help deliver effortless guest experiences. This position is available on either a part-time or casual basis, offering flexibility to suit your lifestyle.
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Key responsibilities
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Greet and welcome guests in a friendly and qualified manner
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Manage check-ins, check-outs, and reservations
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Handle guest enquiries, requests, and complaints promptly
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Process payments and maintain accurate guest accounts
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Coordinate with housekeeping and maintenance teams to ensure room readiness
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Maintain a clean and organised front desk area
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Assist with general administrative duties as required
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About you
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Minimum 1-2 years previous experience in a hotel reception or customer service role preferred
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Strong communication and interpersonal skills
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High level of organisation and attention to detail
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Ability to multitask and remain calm under pressure
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Flexible availability across a 7-day roster, including weekends, evenings, and public holidays
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Must be available to work mixed day and evening shifts
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Experience with hotel PMS systems (Opera)
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About us
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Garden City Hotel, BW Signature Collection is conveniently located in Narrabundah Canberra and welcomes a diverse mix of business and leisure travellers.
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Your application will include the following questions:
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- How many years' experience do you have as a Hotel Receptionist?
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📌 Hotel Receptionist (Canberra)
🏢 Garden City Hotel Canberra
📍 Canberra
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