Job Description

Administration Officer (Construction Insurance)

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Campbell Construction Cois a multi-faceted building company specialising in insurance repair works, new home design and construction, renovations, and modular homes. With over 120 employees across 8 offices, we service areas including Darwin, Queensland and Northern NSW.

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Over the years, we've built a team of individuals who share the vision, values, commitment and pride that make up 'The Campbell Way' - our vision 'Care built into everything we do by providing exceptional experiences with quality outcomes to positively impact people's lives' - Join us to make a difference!

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About the role:

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Campbell Construction Cois now seeking a self-motivated Estimating Coordinator/Administratorto join our Sunshine Coast head office. This role supports the front end of insurance repair claims, ensuring jobs are triaged, booked, allocated and progressed accurately and within required timeframes.

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Key responsibilities include:

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- Contacting customers to triage new claims and booking site attendance for Estimators
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- Coordinating specialist reports and makesafe works, including obtaining client approval where required
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- Supporting Estimators with scopes, reports, quotes, variations and resubmission information
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- Reviewing estimates, quotes and assessment reports for accuracy, presentation and compliance before submission
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- Updating our job management system, Prime, and client insurance portals within required timeframes
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- Following up outstanding approvals, specialist reports,



quote requests and supporting documentation
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- Communicating with customers, insurers, brokers, loss adjusters and internal teams to keep jobs progressing
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About you:

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As the successful candidate, you will need the following:

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- Previous experience working in a high-volume administrative environment
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- Work experience in the construction industry or insurance sector are highly desirable
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- Ability to provide exceptional customer service
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- Computer proficiency with the ability to quickly learn new programs
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- Solid communication and teamwork skills
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- A positive and conscientious attitude
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Why join Campbell Construction Co:

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- Join a positive and inclusive team who care – this is built into everything we do
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- We actively encourage and support healthy work-life balance
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- Receive formal and on-the-job training with experienced professionals
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- We support individual development and career growth by offering training and development programs to help you realise your full potential
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- Enjoy the little extras that make a big difference - from doona days and volunteering leave to recognition rewards and retail discounts that help ease the cost of living
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Campbell Construction Co is an Equal Opportunity Employer - we are committed to cultivating a diverse and inclusive workplace built upon respect, fairness and equality.

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Please note that only shortlisted candidates will be contacted due to the high number of applicants we receive.

📌 Administration Officer (Construction Insurance) (Queensland)
🏢 Campbell Construction
📍 Queensland