Job Description

Our client is seeking an experienced Business Analyst to support a significant insourcing program, helping understand, document and improve business processes as key activities transition in-house.

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Key Responsibilities

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- Lead detailed AS-IS and TO-BE process mapping
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- Facilitate workshops with business and operational SMEs
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- Identify process gaps, hand-offs, dependencies and impacts
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- Gather and document business and operational requirements
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- Assess impacts across people, process and systems
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- Support business readiness and transition activities
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- Develop clear process documentation to support the future operating model
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Key Requirements

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- Robust Business Analyst experience across transformation or operational change
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- Demonstrated strength in process mapping, modelling and process improvement
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- Strong workshop facilitation and stakeholder engagement skills
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- Experience with Visio, Signavio, ARIS, BPMN or similar
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- Ability to work hands‐on with operational teams and translate complex processes into clear documentation
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Highly Regarded

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- Utilities or electricity industry experience
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- Insourcing, outsourcing or transition program experience
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- Operating model or organisational transformation experience
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- Experience working across complex operational environments
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📌 Business Process Analyst (Victoria)
🏢 Talent International
📍 Victoria