Job Description

Lead Exceptional Guest Experiences in One of NSW's Most Beautiful Destinations

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Are you an experienced hospitality professional ready to take the next step in your career? Do you thrive in a fast-paced environment, enjoy leading by example, and have a passion for delivering outstanding guest experiences?

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Wildes Boutique Hotel is seeking an enthusiastic and motivated Food & Beverage Supervisor / Front of House Team Leader to join our growing team and help deliver memorable dining experiences for our guests.

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Located in the heart of the stunning Kangaroo Valley, Wildes Boutique Hotel offers a unique blend of luxury accommodation, warm country hospitality, and exceptional dining. Our restaurant showcases contemporary Australian cuisine with Mediterranean influences, celebrating the finest local and regional produce.

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As part of our team, you'll have the opportunity to work in a beautiful boutique hotel environment where service excellence, teamwork, and genuine hospitality are at the heart of everything we do.

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The Role

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Available as Full-Time or Casual, this leadership position is ideal for someone who is passionate about hospitality and enjoys mentoring teams while delivering exceptional service.

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Key Responsibilities

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- Lead and support the Food & Beverage team during service.
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- Support the Guest Services Team in delivering efficient check in and check out experiences as well as answering general guest enquiries.
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- Deliver exceptional guest experiences with professionalism and attention to detail.
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- Assist with restaurant setup, presentation, and operational standards.
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- Take food and beverage orders and provide knowledgeable recommendations.
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- Coordinate seamlessly with our kitchen team to ensure smooth service delivery.
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- Maintain high standards of cleanliness, service quality, and guest satisfaction.
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- Undertake ordering of stock and monthly stocktakes.
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- Assist with team training and development where required.
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What We're Looking For

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- Previous experience in a Food & Beverage leadership or supervisory role.
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- Strong understanding of restaurant operations and guest service standards.
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- Wine, cocktail, and fine dining knowledge highly regarded.
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- Excellent communication and interpersonal skills.
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- A positive, hands-on attitude with the ability to lead by example.
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- Ability to remain calm and professional in a busy service environment.
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- Current RSA certification and Food Handling Certificate.
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- A genuine passion for hospitality and creating memorable guest experiences.
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Why Join Wildes?

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- Competitive pay and flexible employment options
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- Work in the beautiful Kangaroo Valley lifestyle destination
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- Supportive and collaborative team environment
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- Ongoing training and career development opportunities
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- Clear pathways for career growth within our expanding hotel portfolio
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- Staff discounts and employee benefits
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- Be part of a business committed to excellence in hospitality
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Please note: Applicants must have unrestricted Australian working rights or an appropriate visa with full work entitlements. Only shortlisted candidates will be contacted for an interview.

📌 Food & Beverage Supervisor / FOH Team Leader | Kangaroo Valley (Bowral)
🏢 Wildes Hotel
📍 Bowral