Mackay, QLD | Full-Time Position | Above Award Wages Based on Experience
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JSR Electrical & Air-Conditioning is a family-owned and operated business servicing the Mackay region. We pride ourselves on delivering prompt, reliable service and maintaining excellent communication with our clients throughout every stage of the job process.
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Due to continued growth, we are currently seeking an experienced Administration Officer to join our team.
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About the Role
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This position is ideal for someone who is organised, motivated, and able to work in a fast-paced environment while maintaining a high level of professionalism and customer service.
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The successful applicant will play a key role in supporting our day-to-day operations and ensuring smooth communication between clients, technicians, and office staff.
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Key Responsibilities
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- Answering incoming phone calls and emails
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- Scheduling and coordinating jobs for technicians
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- Liaising with customers, suppliers, and property managers
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- Preparing invoices, quotes, and job documentation
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- Managing customer records and job updates in AroFlo
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- Processing payments and general office administration
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- Assisting with day-to-day business operations
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About You
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To be successful in this role, you will have:
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- Minimum 3 years administration experience
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- Previous experience in the trade industry preferred but not required
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- Strong computer and data entry skills
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- Excellent communication and customer service skills
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- High attention to detail and organisational skills
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- Ability to multitask and work under pressure
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- Experience using AroFlo or similar job management software is highly regarded
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- A positive attitude and willingness to be part of a team
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What We Offer
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- Supportive team environment
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- Reliable, long-term employment opportunity
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- Above award wages based on experience
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- Opportunity to grow within the business
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- Monday to Friday work schedule
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- Work-life balance focused workplace
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If you are a motivated and experienced administration professional looking to join a growing local business, we would love to hear from you.
📌 Administration Officer (Mackay)
🏢 JSR Electrical and Air Conditioning
📍 Mackay
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