Job Description

General Manager – Sales | Technology Solutions & Managed Services

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Brisbane preferred | Sydney considered

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We're partnering with an established Australian technology solutions and services business to appoint a General Manager of Sales to lead its next phase of growth.

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This is a genuine player-coach leadership role.

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You'll lead an experienced sales and account management team of six, while remaining personally active with customers, major opportunities and strategic accounts.

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The mandate is clear: take the business strategy into execution.

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That means building a stronger enterprise sales engine, increasing recurring and annuity revenue, developing larger and more strategic customer relationships, winning new clients, and lifting the capability of an established sales team.

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This is not about managing a sales function from behind a spreadsheet. This is a true Player/Coach, leading from the front, working alongside your team in customer meetings, helping shape significant opportunities, challenging account strategy, developing executive relationships and demonstrating what great consultative selling looks like.

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The underlying portfolio spans managed services, infrastructure, cloud and hybrid cloud, cybersecurity, modern workplace and qualified services.

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The opportunity

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Working closely with the CEO and leadership team, you will:

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- Lead, coach and develop a team of several experienced sales and account management professionals
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- Drive profitable growth across new and existing enterprise and upper mid-market customers
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- Build a significantly stronger recurring revenue and managed services base
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- Personally originate and progress high-value technology and services opportunities
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- Turn existing customer relationships into broader strategic accounts
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- Move the sales team from reactive account management towards proactive, consultative selling
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- Strengthen account planning, opportunity qualification, pipeline management and forecasting
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- Develop senior relationships with CIOs, CTOs, CISOs and business leaders
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- Work with technical and delivery teams to turn capability into compelling commercial propositions
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- Build productive relationships with strategic technology vendors and partners
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- Maintain a strong focus on margin, commercial quality and sustainable revenue, not revenue at any cost
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Who we're looking for

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We're looking for a commercially strong technology sales leader who has personally sold complex, high-value solutions and still enjoys being close to customers and deals.

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You're likely to have built your career within an Australian MSP, systems integrator, technology services provider or solutions business, selling into enterprise and upper mid-market organisations.

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You will ideally bring:

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- Strong B2B technology sales leadership experience
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- A track record leading and improving an established sales team
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- Demonstrated success selling complex technology solutions and services
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- Experience growing managed services, recurring or multi-year revenue
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- The ability to personally open doors and create new enterprise opportunities
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- Strong enterprise account development and expansion experience
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- Commercial confidence around margin, pricing and deal structure
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- Credibility with senior technology and business executives
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- Strong coaching instincts — someone who develops salespeople rather than simply manages numbers
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- The energy and presence to operate equally comfortably in the boardroom, in a customer meeting or alongside an Account Manager working through a deal
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Experience across managed services, infrastructure, cloud, cybersecurity, modern workplace or skilled services will be highly relevant. Multi-year managed services experience is specifically advantageous in the brief.

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Why this one is interesting

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This isn't a turnaround and it isn't a greenfield start-up.

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There is an established & successful business, existing customers, technical capability and an experienced sales team.

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The opportunity is to raise the commercial ambition of the function — create more strategic customer relationships, generate more high-value opportunities, grow recurring revenue and build a sales culture that is considerably more proactive.

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For the right person, there is a genuine opportunity to influence how the company goes to market and have a very visible impact on its next stage of growth.

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Brisbane is preferred, although strong Sydney-based candidates will also be considered. Regular travel between Brisbane, Sydney and Melbourne is part of the position.

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If you're a technology sales leader who still wants to sell, coach and build — not simply manage, I'd be very interested in speaking with you.

📌 General Manager of Sales (Queensland)
🏢 Better Staff
📍 Queensland