Job Description

Are you a creative thinker who loves building relationships, telling stories and helping organisations grow?

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Are you the kind of person who sees opportunities everywhere, loves connecting with people and gets excited about turning ideas into action?

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Do you enjoy balancing big-picture strategy with hands-on execution, whether that's leading a marketing campaign, creating engaging content, building referral partnerships or coordinating community events?

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Are you looking for a role where your work genuinely impacts children, families and the incredible team supporting them every day?

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Then we think you may have just found your new team!

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"Inside Out - when you start from the inside and work outward, magical things happen."

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We are looking for an enthusiastic, creative and relationship-focused Marketing & Community Growth Manager to join our team.

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We are looking for someone who can comfortably move between strategy, creativity, communication and relationship-building, while keeping the Inside Out culture at the heart of everything they do. Someone who can develop a marketing plan, build meaningful community connections, celebrate our team's successes, create engaging content and help tell the Inside Out story in a way that genuinely resonates with children, families and referral partners.

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Who are IOT?

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Inside Out Therapy is a growing, multidisciplinary allied health organisation with a big heart and an even bigger goal - to provide quality, meaningful and authentic support to children, teens, adults and families who are Neurodivergent.

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We currently have clinics across Burpengary, Kallangur, and Zillmere with a passionate team of Occupational Therapists, Physiotherapists, Speech and Language Therapists, Psychologists, Counsellors and Allied Health Assistants.

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We are a Neurodiversity-affirming service provider committed to empowering neurodivergent children, teens, adults and their families through respectful, evidence-informed therapy that celebrates each individual's strengths, identity and differences.

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Our approach is family-centred, relationship-focused and grounded in the belief that therapy should be meaningful, engaging and genuinely helpful in everyday life.

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And behind all of this is a team of wonderful humans who care deeply about what they do.

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This is where you come in.

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What we can offer:

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- A leadership role within a therapist-founded and therapist-run organisation where people genuinely come first
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- A varied role where you can combine strategy, creativity, relationship-building and community engagement
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- The chance to work across Burpengary, Kallangur, and Zillmere connecting with different teams and clinic communities
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- A supportive leadership team who value your ideas and want you to bring them to the table
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- A workplace that values connection, laughter, coffee dates and actually enjoying coming to work
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- Opportunities for professional development and leadership growth
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- The chance to help shape the future growth and visibility of Inside Out Therapy
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- Flexibility and autonomy within your role
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- Competitive remuneration that reflects your experience and the value you bring to the organisation
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- Laptop and accessories included
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Duties and Responsibilities:

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- Develop and implement marketing strategies aligned with the growth objectives of Inside Out Therapy
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- Manage and strengthen the Inside Out brand across all locations and communication channels
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- Create, coordinate and oversee digital marketing campaigns, content and promotional activities
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- Manage social media presence, digital communications and community engagement initiatives
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- Coordinate website content, updates and continuous improvement opportunities
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- Build and maintain strong referral relationships with GPs, schools, specialists, support coordinators, community organisations and other key stakeholders
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- Identify opportunities to increase community awareness and grow referral pathways
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- Coordinate attendance at community events, expos, workshops and networking opportunities
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- Develop engaging content that reflects the values, culture and impact of Inside Out Therapy
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- Work closely with clinical and leadership teams to showcase services, programs and success stories
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- Monitor marketing performance and provide reporting on key metrics and outcomes
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- Manage marketing budgets and ensure activities deliver measurable value and return on investment
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- Support recruitment marketing, employer branding and workforce attraction initiatives
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- Identify opportunities to strengthen client experience and improve community engagement
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- Collaborate with leadership on strategic growth initiatives, service launches and expansion opportunities
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- Ensure all marketing activities align with organisational values, ethical standards and relevant compliance requirements
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- Stay informed about industry trends, competitor activity and emerging opportunities
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- Contribute to strategic planning and future growth opportunities
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About You:

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- Experience in a Marketing Manager, Marketing Coordinator, Communications Manager, Business Development or similar marketing role, 2+ years preferred.
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- Experience within allied health, healthcare, disability, community services or another people-focused industry will be highly regarded
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- Demonstrated experience developing and implementing marketing strategies
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- Strong understanding of digital marketing, social media and content creation
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- Outstanding written and verbal communication skills
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- Exceptional relationship-building and networking abilities
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- A creative mindset combined with strong organisational skills
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- The ability to manage multiple projects and priorities simultaneously
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- Confidence analysing marketing data and translating insights into action
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- Solid initiative and problem-solving skills
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- An ability to see the big picture while still noticing the little things
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- Confidence engaging with a wide range of stakeholders and community partners
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- A genuine passion for helping organisations grow while staying true to their values
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- The ability to work independently while also being an enthusiastic team player
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- A strong understanding of professionalism, confidentiality and brand representation
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- A sense of humour, because we take our work seriously, but we definitely don't take ourselves too seriously!
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- Experience in allied health would be highly regarded, but culture fit, relationship-building ability and your passion for helping us grow our impact are just as important to us.
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📌 Marketing & Community Growth Manager (Queensland)
🏢 Inside Out Therapy
📍 Queensland