Job Description

Alpha One and Knoji are established partner tutoring companies looking to hire more administrative staff. We provide classes in a small group setting and focus on delivering excellent teaching quality for the students and exceptional customer service for the parents. You will be working alongside a young and driven team in a friendly and professional environment.

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To find out about the type of tutoring services we provide, check out our websites here:

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https://www.alphaonecollege.com.au/

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Role & responsibilities

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- Engage with parents, students, and tutors face-to-face or over the phone to resolve their questions and concerns
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- Coordinate staff communications to make sure our systems function smoothly
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- Open and/or close of centre before and after operating hours
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- Provide ongoing support to Directors/Managers
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- Manage the day-to-day operations of the relevant site(taking attendance, printing class materials, inputting data into spreadsheets, maintaining cleanliness of the branch)
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- Complete ad-hoc administrative tasks to be performed as part of a team-oriented culture
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Branches with Open Positions

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- Burwood
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- Epping
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We're looking for someone who is

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- A clear and effective communicator
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- A solid conflict resolver and solution-focused
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- Well-presented and professional
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- Meticulous and pro-active
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- Driven to grow and learn
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- Ability to work under pressure
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- Proficient with attention to detail, organisational and time management skills
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- Passionate about showing up with their best self!
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Qualifications & experience

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- Previous customer service roles or admin experience (Preferred but not essential)
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- Completed High School Certificate or equivalent
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- have a valid Working with Children Check or are willing to obtain
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Competitive pay ranging from $30/hour to $40/hour

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Fully paid training sessions - we invest time and resources to make sure you feel ready and supported!

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Weekday shifts start at 3pm, so it's perfect for university students or night owls who prefer a later start

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Weekend shifts are also available

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Career progression into managerial roles

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Passionate colleagues and supportive work culture

📌 Administrator / Receptionist (Parramatta)
🏢 Alpha One Coaching College
📍 Parramatta