Job Description

Job Description

n

About Hilton Melbourne Little Queen Street

n

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.

n

About The Role

n

As a Food and Beverage Supervisor, you will be the welcoming face of Breakfast, delivering a helpful, thoughtful and engaging experiences for every guest. You will play a pivotal role in overseeing our F&B; operations and ensuring exceptional service delivery, with your north star being the creation of memorable guest experiences. Working closely with the Food & Beverage Manager, you will lead and support your team in a dynamic, rapid-paced environment while maintaining the highest standards of quality and brand excellence.

n

Responsibilities

n

This role will primarily focus on the breakfast team, encompassing responsibilities across the Restaurant, In-Room Dining, and Events. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

n

n
- Provide hands on support to ensure a smooth day to day operations within Food & Beverage.
n
- Supervise the team, ensuring that brand standards are met and guest expectations are exceeded.
n
- Provide personalised service that creates lasting guest impressions, ensuring every interaction delivers a high-quality and memorable experience.
n
- Train and support the growth and development of team members, fostering a motivated, engaged, and high-performing team.
n
- Ability to oversee a-la-carte, buffet style service and events.
n

n





What are we looking for?

n

n
- Experience in a Food and Beverage Supervisory role, or strong experience in an F&B; service role, preferable within a hotel environment.
n
- Fluent in English, with the ability to engage professionally with guests and team members, both face-to-face and over email.
n
- Have a genuine passion for Hospitality, with the ability to find the "YES" in every situation.
n
- An enthusiastic individual who has a passion for F&B; and motivated to grow their career within F&B;
n
- Strong skills in resolving conflicts and addressing challenges efficiently, even during busy moments.
n
- Well-presented, organised, and calm, with a positive attitude and a knack for staying composed in dynamic situations.
n
- Ability to work around a 7 day week roster including weekends and public holidays
n

n

What will it be like to work for Hilton?

n

At Hilton We Know That Our Team Members Are The Reason Behind Our Success So In Turn We Are Committed To Ensuring That Hilton Is a Workplace Where You Can Thrive And Make Time For What Matters Most. In 2025, Hilton Ranked #1 Across All Industries By The Great Place To Work Institute In Australia And Worldwide. At Hilton, You Can Also Look Forward To Receiving

n

n
- Access to Go Hilton, our Team Member Travel Program.
n
- Competitive wages with higher than industry penalty rates.
n
- Worldwide travel discounts at unbelievable rates for you and your friends and family!
n
- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few.
n
- A workplace culture that fosters personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing.
n

📌 Food & Beverage Supervisor (Victoria)
🏢 Hilton
📍 Victoria