Future Generation Joint Venture (FGJV) is the principal contractor for Snowy Hydro's Snowy 2.0, Australia's largest committed renewable energy project. We bring the combined engineering expertise of three companies - Italy's Webuild (formerly Salini Impregilo), Australian-based Clough and US-based Lane Construction.
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Snowy 2.0 is the next chapter in the Snowy Scheme's history. It is the largest committed renewable energy project in Australia and will provide on-demand energy and large-scale storage for many generations to come. This Iconic Project has and will continue to create its own legacy in Australian history.
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Purpose of the Role:
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To provide basic to advanced desktop side troubleshooting, maintenance and IT support to our end users, both locally and remotely.
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Qualifications:
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- Bachelor's Degree in Computer Engineering, Information Technology, Computer Science or Telecommunications or related discipline
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- Industry based Certifications and/or formal training such as: MCSA/MCSE/CCNA /ITIL or other related courses
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- White Card
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Experience:
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- Minimum 2 years' experience supporting an IT environment with over 60 computers. Providing support to multiple sites
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- Experience working in the Construction Industry in a similar role - preferred
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- Knowledge of TCP/IP networking, LAN, Wireless Networks
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- Familiar with General Operating Systems, Enterprise Programming languages and office software
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- Working knowledge of Back up and Virtualisation
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- Strong understanding of IT Principals
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- Sound understanding of application life cycle and operating systems
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- Strong understanding of Network Infrastructure and related topology
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- Understanding of IT security
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- Language: fluent English mandatory; an additional language constitutes an advantage
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- A strong commitment to a team-based environment, with strong collaborative skills
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- Communication - solid verbal and written communication skills
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- Sound analytical problem-solving skills
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- Growth mindset and willingness to accept criticism
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- Strong problem-solving ability
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- Well-developed time management skills
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- Exceptional attention to detail
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Core Accountabilities and Responsibilities:
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- Assist IT Network Supervisor in fulfilling sites IT needs
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- Troubleshooting all FGJV personnel IT matters
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- Excellent PC/laptop troubleshooting skills (both software and hardware);
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- Set up computer, printer, email, mobile device for end users.
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- Configure SOHO router, WIFI AP, patch network cable, understanding the meaning of Cisco switches' LED lights.
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- Ability to train staff on newly installed hardware and software systems.
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- Ability to check Security software and regular update and patch management,
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- IT assets management
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- Ability to troubleshoot complex software and hardware issues
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- Weekly Reporting to IT Manager and Head of ICT
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The above listed authorities & responsibilities are only a guide and may change as directed by your Manager/Supervisor or as per the requirements of FGJV Management.