Job Description

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- Shape the future of disability support.
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- Toowoomba Based with regular travel across Queensland
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At Well Life, we're committed to empowering people with disability to live meaningful, connected and fulfilling lives through exceptional, person-centred support.

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As our Head of Disability, you'll play a key leadership role in shaping the future of our Lifestyle Support Services. This is an opportunity to lead high-performing teams, influence organisational strategy and drive meaningful outcomes for the people and communities we support.

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About the Role

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Reporting to the Chief Operations Officer, you'll provide strategic and operational leadership across our Lifestyle Support portfolio, ensuring services are safe, compliant, financially sustainable and consistently deliver exceptional outcomes.

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You'll lead Service Delivery teams to embed our Therapeutic Care Framework, ensuring trauma-informed, person-centred and rights-based practice is at the heart of everything we do. Working collaboratively with leaders, families, participants and key stakeholders, you'll champion a culture of accountability, quality and continuous improvement.

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About You

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You're an experienced operational leader with robust commercial acumen and a genuine passion for improving the lives of people with disability.

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- Tertiary qualifications in Social Work, Psychology, Human Services, Community Services, Disability, Youth Work, Management or a related discipline.
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- Significant leadership experience within disability, NDIS, community services, mental health or a related sector.
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- Proven success leading service delivery, workforce performance, quality, compliance and operational risk.
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- Experience implementing practice frameworks and driving service excellence.
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- Strong stakeholder management skills across clients, families, regulators and community partners.
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Skills & Knowledge

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- Strong understanding of trauma-informed practice, person-centred support, safeguarding and disability rights.
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- Sound knowledge of NDIS Practice Standards, legislative requirements and quality frameworks.
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- Excellent communication, leadership, problem-solving and decision-making skills.
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- The ability to balance participant outcomes with operational performance and financial sustainability.
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Will hold and maintain:

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- Current Blue Card
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- Current NDIS Worker Screening Clearance (Yellow Card)
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- Current Drivers Licence
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- Qualifications
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📌 Head of Disability (Toowoomba Regional)
🏢 Well Life Services
📍 Toowoomba Regional