Job Description

An established and successful Australian retailer is seeking an experienced Store Manager to leads its Carlton store.

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This is an excellent chance for a commercially driven retail leader who enjoys developing teams, delivering exceptional customer experiences and taking ownership of overall store performance.

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You will lead from the front, balancing sales performance, customer service, team development and day-to-day operations while creating a positive and high-performing store environment.

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What You'll be Responsible For

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- Lead, coach and develop a team to achieve individual and store targets
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- Drive sales performance and commercial results across multiple customer channels
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- Deliver an exceptional customer experience and build strong, lasting relationships
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- Develop and maintain strong relationships with trade customers and key clients
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- Identify opportunities to increase customer engagement and repeat business
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- Provide expert product and design advice to help customers in making confident purchasing decisions
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- Maintain high standards of visual merchandising, store presentation and cleanliness
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- Oversee daily store operations, including stock, administration and compliance
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- Take ownership of store profitability, sales performance and operational standards
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- Lead by example and remain hands‐on across all areas of the store
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An established and successful Australian retailer is seeking an experienced Store Manager to leads its Carlton store.

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This is an excellent opportunity for a commercially driven retail leader who enjoys developing teams, delivering exceptional customer experiences and taking ownership of overall store performance.

n

You will lead from the front, balancing sales performance, customer service, team development and day-to-day operations while creating a positive and high‐performing store environment.

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What You'll be Responsible For

n

n
- Lead, coach and develop a team to achieve individual and store targets
n
- Drive sales performance and commercial results across multiple customer channels
n
- Deliver an exceptional customer experience and build strong, lasting relationships
n
- Develop and maintain strong relationships with trade customers and key clients
n
- Identify opportunities to increase customer engagement and repeat business
n
- Provide expert product and design advice to help customers in making confident purchasing decisions
n
- Maintain high standards of visual merchandising, store presentation and cleanliness
n
- Oversee daily store operations, including stock, administration and compliance
n
- Take ownership of store profitability, sales performance and operational standards
n
- Lead by example and remain hands‐on across all areas of the store
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About You

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- Proven experience in a Store Manager, Retail Manager or similar leadership role
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- Strong experience leading, coaching and developing a retail team
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- A proven ability to achieve sales targets and commercial KPIs
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- Strong customer service and relationship‐building skills
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- A commercially minded approach with a focus on achieving results
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- The confidence to take ownership and make decisions
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- A hands‐on leadership style and willingness to lead from the shop floor
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- A current driver's license
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What's on Offer

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- Salary $73,440.42 + Super
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- Additional bonuses based on KPI performance
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- Access to a company vehicle, shared across the store team for in‐home customer consultations, banking and other business requirements
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- Birthday leave and wellbeing initiatives
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- Generous staff discounts
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- Ongoing training and leadership development
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- Structured onboarding and induction program
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- Opportunities for career progression
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- Employee benefits and recognition programs
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- A structure fortnightly roster, with every second weekend worked
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This is an opportunity to join a well‐established retailer with a strong market presence and genuine focus on people, customer experience and long‐term growth.

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If you're an experienced retail leader who wants to take ownership of a successful store, develop a strong team and make a measurable commercial impact, this could be an excellent next step in your career.

📌 Store Manager - Carlton (New South Wales)
🏢 Frontline Retail
📍 New South Wales