Job Description

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- Take the reins of a busy shoppingcentre in the West of Sydney!
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- Bring your experience, ideas andleadership style to improve operations and customer experience.
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- Work alongside engagedstakeholders and an on-site team committed to delivering results.
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Who we are looking for:

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- A retail property professional whounderstands what drives foot traffic, retailer success and customer experience.
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- A leader who can balanceoperational excellence with commercial outcomes and long-term assetperformance.
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- Someone who takes pride increating vibrant destinations where retailers, customers and the localcommunity thrive.
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- An experienced people leader whocan motivate on-site teams and foster a culture of accountability and serviceexcellence.
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- A proactive communicator who caninfluence outcomes across multiple stakeholder groups and navigate competingpriorities.
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- A hands-on Centre Manager wholeads from the front and stays connected to the day-to-day operation.
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The Role:

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We're seeking a hands-on CentreManager to oversee the daily operations of a shopping centre in the West ofSydney, balancing business-as-usual management with a complex stakeholderenvironment. You'll be empowered to drive improvements, resolve challenges andmake a visible difference across the centre.

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Key Responsibilities:

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- Lead the day-to-day management ofthis centre delivering exceptional operational, commercial and customeroutcomes.
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- Prepare and manage annualoperating budgets, forecasts and capital expenditure plans, ensuring strongfinancial performance and cost control.
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- Drive retailer engagement andperformance through proactive communication, issue resolution and acustomer-focused approach.
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- Monitor centre performance,including sales trends, customer feedback, occupancy and key operationalmetrics,



identifying opportunities for continuous improvement.
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- Partner with Asset Management,Leasing and Marketing teams to support activations, events, leasing initiativesand asset enhancement opportunities.
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- Oversee facilities management,maintenance programs, essential services and contractor performance to ensure asafe, well-presented and operationally productive environment.
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- Ensure compliance with allstatutory, safety, risk management and governance requirements, maintainingaccurate records and operational documentation.
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- Lead the delivery of capitalworks, upgrades and asset initiatives, ensuring minimal disruption toretailers, customers and trade.
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- Identify and implementopportunities to enhance the customer experience, strengthen retailerperformance and contribute to the long‐term success of the assets.
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About Knight Frank

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Knight Frank Australia is part ofthe world's largest privately owned property consultancy. We providetransactional and advisory services across commercial property, includingoffice, retail, and industrial assets.

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What's in it for you?

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- Enjoy two extra weeks of leave,two wellness days every year, and your birthday off to celebrate your way
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- People first culture with visible,approachable leaders who keep everyone connected through open conversations andregular business updates
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- Drive your career forward withstructured six‐monthly check‐ins and the ability to start growth conversationsanytime.
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- Work smarter with purpose-builtproperty platforms and technology designed to save you time every day
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Important to know

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- You must have valid Australianworking rights to be considered
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- A police check is required forsuccessful candidates.
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- We use AI tools to assist withhiring, but people make the final decisions
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- We are currently NOT acceptingcandidates via an agency, we have PSA's in place.
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📌 Shopping Centre Manager Fairfield (New South Wales)
🏢 Knight Frank
📍 New South Wales