Job Description

The Macarthur Tavern is looking for a confident, motivated, and hands-on Full-Time Duty Manager to help lead our busy and welcoming venue. If you thrive in a fast-paced hospitality environment, enjoy delivering exceptional customer service, and can confidently oversee daily venue operations, this is an excellent prospect to advance your hospitality career.

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Key responsibilities

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Support the day-to-day operations across the bar, bistro, gaming, and TAB areas.

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Deliver and maintain exceptional customer service standards.

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Ensure compliance with RSA, RCG, ARCG, WHS, and all venue policies and procedures.

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Maintain high standards of venue presentation, cleanliness, and safety.

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Handle customer enquiries and resolve issues professionally.

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Assist with staff training and development.

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Work closely with Venue Management to ensure smooth daily operations and achieve business goals.

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Assist with opening and closing procedures, cash handling, and shift management.

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About you

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Previous experience in a Duty Manager, Supervisor,



or hospitality leadership role.

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Current NSW RSA (Responsible Service of Alcohol) certificate.

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Current NSW RCG (Responsible Conduct of Gambling) certificate.

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Current NSW ARCG (Advanced Responsible Conduct of Gambling) certificate – essential.

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Strong leadership, communication, and problem-solving skills.

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Ability to remain calm, organised, and confident during busy service periods.

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Excellent customer service and team management skills.

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Availability to work a rotating roster, including nights, weekends, and public holidays.

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Full-time employment with stable, ongoing hours.

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A supportive leadership team and opportunities for career progression.

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Ongoing training and professional development.

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Staff discounts on meals.

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A friendly, positive workplace with a loyal local customer base.

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Immediate start available for the right candidate.

📌 Duty Manager - The Macarthur Tavern (Campbelltown)
🏢 Macarthur Tavern
📍 Campbelltown