This exciting opportunity will see you safely and efficiently provide the highest quality customer service and in office support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay or Rockhampton office.
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Reporting to the Resource Industries Support Manager your responsibilities will include:
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- Promote and adhere to all safety requirements on site and within the workplace
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- Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
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- Promote consistency by being a centralized point of contact
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- Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
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- Create, implement and execute sales and account strategies
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- Maintain and increase our market share of parts and service
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- Communicate and manage challenges effecting fleet performance and satisfaction
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- Manage, document and resolve customer issues and enquires
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About You
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You will bring the following skills and experience to the role:
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- Trade Qualified or established technical aptitude
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- Demonstrated customer management experience within the mining industry
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- Experience in mining, mining services or heavy earthmoving industries
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- Strong commitment to Safety and continuous Improvement
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- Proactive approach to sourcing solutions
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- Positive attitude to developing the business through a team approach
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About the Benefits
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Hastings Deering offers a wide range of benefits including:
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- A rewarding career with diverse opportunities
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- A competitive remuneration package
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- Commission structure
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- Support vehicle provided
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- Salary Continuance Insurance
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- Employee Assistance Program for employees and their families
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- Discounts on private health, vehicles, travel and more
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- A culture of inspiration, innovation, collaboration and execution
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- Ongoing training & support to further your career
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- Annual salary reviews
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📌 Resource Industries Support Representative (Mackay)
🏢 Sime
📍 Mackay
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