Job Description

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

n

Behind every urgent parts delivery is someone making sure the right part gets to the right place; rapid.

n

We're looking for an organised, customer-focused Expediting Specialist to join Komatsu's National Parts team in Fairfield in this permanent opportunity. This is a fast-paced coordination role where you'll take ownership of urgent machine-down and emergency parts orders, working across our branches, distribution centres, freight providers and overseas suppliers to keep orders moving and customers informed.

n

What You'll Be Doing

n

You'll be the person who tracks it, chases it and sees it through. Your work will have a direct impact on customer satisfaction and helping keep Komatsu equipment operating in the field.

n

Your role will involve:

n

n
- Coordinating and expediting urgent and emergency parts orders.
n
- Tracking orders and shipments through to delivery.
n
- Working closely with branches, distribution centres, freight providers and overseas suppliers.
n
- Providing accurate and timely delivery updates.
n
- Troubleshooting delays and finding solutions when things don't go to plan.
n
- Managing multiple priorities while keeping customers and stakeholders informed.
n
- Taking ownership of requests and following them through to completion.
n

n

About You

n

You don't need to know everything on day one, but you'll need to be someone who takes ownership,



stays calm under pressure and enjoys solving problems.

n

We'd love to hear from you if you:

n

n
- Have experience in Parts, Logistics, Procurement, Customer Support or Supply Chain.
n
- Are highly organised and comfortable juggling competing priorities.
n
- Have strong attention to detail.
n
- Communicate confidently with a range of stakeholders.
n
- Are naturally customer-focused and enjoy delivering great service.
n
- Can think on your feet when priorities change or problems arise.
n
- Don't like leaving things half-finished; you enjoy seeing a task through to the end.
n

n

Why work for us!

n

n
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
n
- Financial: Income Protection Insurance provided through our company superannuation fund.
n
- Career: Recognition, awards, flexibility, further education studies and internal career development.
n
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
n
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
n
- Yearly Bonus: Potential to receive a yearly bonus.
n
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
n

n

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

📌 Expediting Specialist (Fairfield)
🏢 Komatsu Australia
📍 Fairfield