We are looking for Medical Receptionist (ACT and Queanbeyan)
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About the Role
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Medical Receptionists are responsible for managing the front desk, patient interactions, and various administrative tasks to ensure the smooth operation of a site. They play a vital role in creating a positive first impression and facilitating efficient communication between patients, staff, and radiologists.
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Medical Receptionists have attention to detail; qualified communication skills and know how to use patient information systems. They must also understand the important of confidentiality and ensure that patient information is kept confidential.
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The duties of Medical Receptionists include:
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Greeting and welcoming patients and visitors, making appointments or checking-in patients attending for their scheduled imaging appointments.
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Using patient information systems; capturing relevant information and confirming that patients understand the costs associated with their imaging services, if any.
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Following policies and procedures.
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Answering inquiries and providing general information about the imaging services and related matters.
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Billing patients including private and third parties (including Medicare, DVA and workers' compensation).
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Maintaining the reception area.
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Performing other administration tasks such as word processing, data entry, filing, mail dispatch, scanning and photocopying.
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Medical Receptionists must have the following skills and abilities:
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Ability to build rapport with patients quickly and show a genuine concern and empathy for their wellbeing.
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Exceptional communication skills.
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Advanced computer skills including working across multiple screens and systems.
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Ability to work as a positive team player or independently.
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Ability to remain calm and professional under pressure.
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Manage competing priorities.
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Our Medical Receptionists work from our 10 practices in the ACT and surrounding NSW (Queanbeyan). While Medical Receptions (Patient Administration Assistant) are assigned a home practice, they may be required to work from different sites in support of operational needs.
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Comprehensive training will be provided to ensure that Medical Receptionists (Patient Administration Assistant) succeed and complete tasks in an efficient and effective manner.
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Please note that while these positions are full-time, Canberra Imaging will consider part-time work arrangements (i.e. working at least 4 days a week).
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Applicants must have permanent work rights in Australia with no restrictions.
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We seek to employ several Medical Receptionists (Patient Administration Assistant) and have them commence immediately (i.e. late September/early October).
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About Us
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Canberra Imaging, a Sonic Healthcare-owned entity, has been providing comprehensive diagnostic imaging services to the ACT and surrounding NSW for over 60years.
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For more information, please visit our website www.canberraimaging.com.au.
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Equal Opportunity Statement
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At Canberra Imaging, we offer a positive workplace culture, close team networks, and a supportive environment. We encourage all employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and supports social and cultural diversity.
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We encourage Aboriginal and Torres Strait Islander people to apply.