Job Description

Custumer Service Team Member(E-commerce)

n

Join Our Growing Team at OCAM 4x4 Accessories – Coolumn Beach QLD 4573

n

OCAM 4x4 Accessories is one of Australia's leading suppliers of premium 4x4 parts and accessories — from bull bars and roof racks to recovery gear and camping equipment. As we continue to expand nationwide, we're looking for motivated and customer-focused individuals to join our Coolumn Office and be part of our success story. This role is mainly focused at digital custumer service.

n

This is an exciting opportunity to work with 4WD enthusiasts, tradespeople, and adventurers — providing exceptional service and helping customers get the most out of their off-road and camping experience.

n

Why Join OCAM 4x4?

n

n
- Supportive, energetic, and friendly team environment
n
- Stable full-time position in a growing Australian-owned business
n
- Career development and growth opportunities within a national network
n
- Staff discounts on our wide range of 4x4 and camping gear
n
- Regular team lunches and social events
n

n

Your Day-to-Day Might Include:

n

n
- Working towards branch sales targets and KPIs in store and via phone
n
- Contributing to online E-commerce custumer service space in all aspects
n
- Ensuring a protected and positive workplace environment
n
- Greeting customers and maintaining a professional, well-presented showroom
n




- Preparing and following up on quotes for 4x4 accessories and parts
n
- Managing and processing customer orders efficiently
n
- Maintaining accurate records and customer databases
n
- Assisting with stock control and merchandising
n
- Supporting warehouse and dispatch operations when needed
n

n

What We're Looking For:

n

n
- Experience or an interest in Automotive or 4x4 industry
n
- Trade, mechanical, or automotive background (advantageous but not required)
n
- Requires confident computer skills, including Microsoft Office and CRM systems
n
- Strong communication, organisation, and problem-solving skills
n
- A positive, proactive attitude and willingness to learn
n
- Can work independently and unsupervised
n
- Passion for 4WDs, camping, or the outdoors is a big plus!
n

n

Ready to Start Your Next Chapter with OCAM 4x4?

n

If you're looking for a rewarding role with a company that values its people and shares your enthusiasm for the 4x4 lifestyle — we'd love to hear from you.

n

Employer Questions:

n

Your application will include the following questions:

n

n
- Which of the following statements best describes your right to work in Australia?
n
- Do you have customer service or retail experience?
n
- What's your expected annual base salary?
n

📌 Custumer Service Team Member(E-commerce) (Queensland)
🏢 OCAM 4X4 Accessories
📍 Queensland