Direct Endoscopy in Melbourne is seeking a patient-focused call centre agent to support patients and external referrers across five sites. You will handle inquiries by phone and email, help with online bookings, and troubleshoot basic IT issues.
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The role emphasizes accurate record-keeping, timely follow-up, and coordination with internal teams. A strong customer service background and positive communication are essential, with vaccines and Australian work rights required.
📌 Patient Booking & Support Agent -- Flexible Roles (Victoria)
🏢 Direct Endoscopy
📍 Victoria
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