Job Description

Sydney | FMCG & Manufacturing Sector

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Field Service Engineer (Industrial Coding & Packaging Systems)

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Join a High-Performance Service Team

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LETO Technology is a premium provider of industrial coding and identification systems, supporting some of Australia's leading FMCG, pharmaceutical, and manufacturing businesses.

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As we continue to scale nationally, we're building a high-performance service team focused on reliability, technical excellence, and customer outcomes - not just activity.

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If you take ownership, solve problems properly the first time, and hold yourself to a high standard - you'll fit right in.

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The Role

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This is a hands-on, customer-facing Field Service Engineer role supporting high-speed production environments.

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You'll be trusted to diagnose, resolve, and prevent issues across critical production equipment - where downtime matters.

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Basic product training will be provided; however, this role is best suited to someone who can hit the ground running, applying existing technical experience while continuing to develop and refine their capability on the job.

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- Install, commission, and maintain CIJ, TIJ, TTO, Laser, LPA & LCM systems
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- Diagnose and resolve electrical, mechanical, and software faults
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- Deliver first-time fix outcomes in fast-paced production environments
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- Perform preventative and predictive maintenance activities
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- Train operators and maintenance teams on correct system use
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- Accurately complete service reports, parts usage, and asset records within a Service CRM
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- Manage and maintain motor vehicle stock, ensuring readiness and control of parts and tools
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- Support customer improvements, upgrades, and reliability initiatives
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- Work closely with internal teams
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- Meet assigned KPIs across utilisation, service quality, and commercial contribution
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This role includes Regular State-Based and Interstate-Based Travel,



participation in a rotating on-call roster, and weekend work aligned to customer requirements.

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What You'll Bring

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We're looking for capable, reliable, and accountable technicians/engineers who can operate independently and represent a premium service standard.

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Essential

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- 5+ years' experience in field service, industrial maintenance, or automation
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- Trade or tertiary qualification in Electrical, Electronics, or Mechatronics
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- Strong fault-finding across electrical and mechanical systems
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- Ability to read and interpret technical drawings and schematics
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- High level of ownership, organization, and communication
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- Current Australian Driver's License
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Highly Regarded

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- Experience with packaging, printing, or production line equipment
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- Exposure to FMCG or high-speed manufacturing environments
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Salary & Package

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We offer above-market packages aligned to capability and experience:

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- Industrial Electrician / Dual Trade $110,000 – $125,000 base + overtime + bonus
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- Engineering / Mechatronics Background $100,000 – $110,000 base + overtime + bonus
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Extra benefits:

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- Company vehicle, phone, laptop + tools
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- Guaranteed overtime
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- Performance-based bonus
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- Structured training and development
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Why Join LETO

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- Premium Service Model: we focus on outcomes, not shortcuts
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- Career Growth: clear progression into senior and leadership roles
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- Technical Development: ongoing exposure to advanced systems and customers
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- Real Impact: your work directly affects production uptime and customer success
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Our Standard

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This is not a clock-in, clock-out role.

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We operate in environments where performance, reliability, and accountability matter.

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You'll be expected to:

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- Take ownership of outcomes
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- Communicate clearly with customers and the team
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- Deliver work that meets a high technical standard
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In return, you'll be part of a team that backs you, develops you, and rewards performance.

📌 Field Service Engineer (Industrial Coding & Packaging Systems) (Queensland)
🏢 LETO Technology
📍 Queensland