Job Description

Senior Executive Assistant & Operations Coordinator

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LRL Dental Pty Ltd T/A Keppel Dental – Yeppoon QLD

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Turn a busy practice owner's priorities into a calm, workable plan—and make sure it gets finished.

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Keppel Dental is a long-established, family-run dental practice serving Central Queensland since 1977. Today, we operate from a modern 10-chair oral health facility with an in-house lab, progressive digital technology and a capable, friendly team.

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Our practice owner, Luke Christensen, is looking for a trusted right hand who can protect his attention, bring order to competing priorities and keep important work moving.

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This is not simply a diary-management role. It combines senior executive assistance, selected practice projects and a defined amount of personal administration. It will suit someone who enjoys creating clarity, closing loops and respectfully challenging priorities when everything cannot happen at once.

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What you'll own

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- Manage Luke's calendar, inbox, meetings and competing priorities
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- Build a reliable daily and weekly planning rhythm
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- Turn discussions and loosely defined requests into clear actions, owners and deadlines
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- Prepare concise correspondence, meeting notes, updates and decision briefs
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- Track commitments and follow up team members, suppliers and external partners
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- Coordinate selected practice projects and approved administrative workflows
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- Help keep scheduling, laboratory administration and implementation projects on track
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- Identify delays,



conflicts and risks early rather than waiting for them to become problems
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- Build simple, repeatable systems without introducing unnecessary complexity
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- Handle sensitive business and personal information with excellent judgement
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- Coordinate a defined amount of personal administration—approximately 15% of the role—including appointments, travel, household suppliers and occasional purchases
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Personal administration will take place within agreed boundaries and normal working hours. This is not a permanently on-call position.

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What success looks like

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- Luke's calendar reflects his real priorities and retains enough space for focused work
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- Decisions and commitments are captured, assigned and followed through
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- Projects have clear owners, deadlines and visible status
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- Problems are raised early, with sensible options rather than surprises
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- Recurring administrative processes continue without depending on someone's memory
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- Luke and the wider team have greater clarity, fewer dropped balls and a more sustainable working rhythm
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What you'll bring

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- Substantial experience in senior executive support, founder support, operations coordination, practice administration or a comparable role
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- A demonstrated ability to support a busy leader with multiple competing priorities
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- Excellent written communication, organisation and attention to detail
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- The confidence to question priorities, negotiate deadlines and follow people up respectfully
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- Strong judgement about what you can decide, what you should recommend and what must be escalated
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- A practical approach to systems and technology
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- The ability to learn new software and work confidently with carefully governed AI-assisted tools
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- Discretion, reliability and mature handling of confidential information
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- Full Australian working rights and the ability to work primarily on-site in Yeppoon
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Experience in dental, healthcare or qualified services would be useful, but it is not essential.

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You will help coordinate approved patient-administration and practice workflows, but you will not make clinical decisions, determine treatment suitability or direct clinical care.

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What we offer

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- $90,000–$105,000 plus superannuation
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- A permanent, full-time Monday–Friday position with no routine weekend work
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- Direct access to the practice owner and genuine influence over how work is organised
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- Clear authority to improve systems and protect agreed priorities
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- Varied work with visible, meaningful results
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- A friendly, established team in a progressive family-owned practice
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- Professional development and scope to grow into broader operational responsibility
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📌 Senior Executive Assistant & Operations Coordinator (Yeppoon)
🏢 LRL DentalT/A Keppel Dental
📍 Yeppoon