Job Description
WEX in Melbourne is seeking a Collections Advisor to manage a high-volume portfolio of overdue accounts, balancing commercial outcomes with exceptional service. You will negotiate payment arrangements, investigate queries, and maintain accurate records to support compliance.
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The role emphasizes confident phone communication, resilience in a KPI-driven environment, and a keen eye for accurate data entry while handling arrears with empathy.
📌 Collections Advisor - Inbound/Outbound, Customer Focus (Victoria)
🏢 Wex
📍 Victoria