Job Description

You keep the commercial engine running. This desk handles the administration behind the sales channel and the customer base: accreditations, verifications, database accuracy, and the day to day tasks that keep the sales team and credit team talking to customers and brokers rather than chasing paperwork. It is a broad role with a lot of variety. If you have an interest in marketing, social media or content, there is genuine scope to build that into the job over time.

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Key responsibilities

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Broker accreditation. Process accreditation applications end to end: check documents, verify industry association or aggregator membership and professional indemnity insurance, set up records and issue the welcome communications.

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Verification and checks. Complete customer and broker verification tasks accurately and inside the required turnaround.

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Customer and broker administration. Handle inbound queries, document requests, portal and application questions, and escalate what needs escalating.

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Data and records. Maintain the broker and customer database in Excel and the CRM. Clean, current, no duplicates, no gaps.

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Reporting support. Prepare recurring lists, trackers and activity reports for the sales team and the BDMs.

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Marketing and social. Support broker EDMs, LinkedIn and social activity, events and collateral. This can grow into a larger part of the role for the right person.

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Compliance and conduct. Operate within privacy obligations,



credit policy and BiiGGA values. Handle customer information with care in every system.

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About you

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Strong administration skills. You are organised, you work to a list, and things do not fall through the cracks.

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Attention to detail. You notice the missing document, the wrong ABN and the duplicate record before anyone else does.

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Working Excel skills. Sorting, filtering, formulas and basic pivot tables. You are comfortable living in a spreadsheet.

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Valuable written communication. Emails to brokers and customers that read professionally the first time.

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Marketing interest is a bonus. LinkedIn, social content, EDM or Canva experience will be put to good use and can be built into the role.

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Full Australian working rights.

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About us

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BiiGGA is an Australian working capital lender and part of the Attvest Group. We fund established Australian businesses from $10,000 to $500,000, same day, with repayments that flex with trading. Our Merchant Cash Advance and Business Term Advance products reach customers directly and through a growing national broker and aggregator channel. This role sits in the commercial team, which owns growth across the broker, referral and direct channels.

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📌 Sales Admin (Queensland)
🏢 BiiGGA
📍 Queensland