Job Description

About the Role

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Tabcorp's B2B contact centre, located in Granville, is pivotal in supporting our venue partners across our core business operations. On-the-job training will be provided to bring you up to speed with our products, including TAB, MAX and Sky. Multiple positions available! Start date is as soon as possible!

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What You'll Do

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- Answer inbound calls in a timely and efficient manner
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- Deliver an exceptional experience to all customers
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- Maintain accurate records of venue calls
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This is an outstanding opportunity to work in a great team environment, further develop your customer service experience and learn more about the gambling entertainment industry.

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Why work for the Service Support Centre?

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- Industry competitive rate which exceeds award rate
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- Granville based location with free onsite parking
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- A dynamic, fun and friendly office setting
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Role Details

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- This is a casual role with hours dependent on business requirements
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- Being a casual position,



the hours and days of work are based on business requirements with a high likelihood of working every Saturday
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- Role commences ASAP!
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- You must be available to attend onsite, compulsory training for your first 1-2 weeks
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What You'll Bring

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This role is ideally suited to applicants who have previously worked in phone based customer service however this is not a mandatory requirement. You'll be computer savvy, hard-working, a quick learner and detail focused. Most importantly, you'll be a natural communicator with the ability to engage and excite a broad range of customers.

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Pre-Employment Requirements

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- Provide evidence of Australian work rights (i.e. current Australian passport, Australian birth certificate or current foreign passport with appropriate Visa).
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- Complete a background check including an Australian criminal background check.
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📌 Service Support Centre Consultant (Casual) (Parramatta)
🏢 Tabcorp
📍 Parramatta