Toyota Finance Australia is seeking a Senior Service Management Specialist to lead ITSM governance, optimise ServiceNow operations and advance ITIL maturity.
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You will own reporting frameworks, dashboards and KPI governance, collaborate with technology teams, stakeholders and vendors to improve service performance, and drive continual service improvement in complex environments.
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The role requires robust ServiceNow experience, ITIL Foundation certification and outstanding communication skills.
📌 Senior ITSM & ServiceNow Leader -- Governance & Analytics (New South Wales)
🏢 Toyota Finance Australia
📍 New South Wales
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