Job Description

At The Scalp Spa Braddon, we do things a little differently. We specialise in advanced scalp, skin and body wellness treatments that leave our clients feeling confident, relaxed, and rejuvenated. As we grow, we're looking for a dynamic Assistant Spa Manager to lead our passionate team and deliver a luxury client experience that matches our signature services.

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About the Role:

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This is an exciting opportunity for a hands-on leader who thrives in a boutique wellness environment. As Assistant Spa Manager, you will be guided by our Spa manager while assisting with the operations of two locations. You'll play a key role in both the business and client experience, managing day-to-day operations while still performing treatments. You'll collaborate closely with the company owner to uphold and elevate our brand standards.

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Your Responsibilities:

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- Perform our signature treatments with professionalism and care.
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- Recruit, train, and mentor a high-performing team of spa professionals.
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- Manage staff scheduling, rostering, and appointment coordination.
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- Oversee day-to-day team operations,



ensuring smooth workflow and exceptional service.
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- Respond to client feedback with empathy and solutions-focused thinking.
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- Work alongside the business owner to improve systems, drive growth, and maintain a nurturing workplace culture.
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You'll Bring:

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- Experience in spa, wellness, or clinic management.
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- Excellent interpersonal and leadership skills.
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- Strong organisational ability and attention to detail.
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- Passion for wellness, self-care, and client experience.
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- A positive, calm, and empowering management style.
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Why Join The Scalp Spa?

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- Be part of a growing, innovative business with a loyal client base.
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- Supportive leadership and a robust focus on staff wellbeing.
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- Beautiful, serene work environment in the heart of Braddon.
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- Opportunities for career development and growth within the brand.
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Visit our website to find out more about the treatments we offer: www.thescalpspa.com.au

📌 Assistant Spa Manager (Canberra)
🏢 Skin and Things By Kat
📍 Canberra