Job Description

MyVet Byron BayByron Bay,NSW Full time RR-10887

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We have a rare prospect for a new Practice Manager to join our Byron Bay vet clinic. If you're a dynamic and compassionate veterinary leader who thrives on supporting their team, high standards of care and customer experience, we'd love to hear from you.

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Why Join Us

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- Attractive salary and staff benefits
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- Flexible work hours across 5 days
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- A culture built on development, wellbeing, growth and opportunity
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- A leadership role where you can truly shape clinic operations, client experience and veterinary care standards
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About Us

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MyVet Byron Bay is known for community trust and delivering a high standard of veterinary care across Northern New South Wales. Our vet clinic includes a spacious reception, 2 consult rooms, treatment room, surgical theatres, lab and pharmacy, separate cat and dog wards — plus staff kitchen and lounge.

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Our veterinarians work alongside our nursing and client care team. We offer routine GP services along with urgent care and advanced surgery.

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We believe in team spirit and culture as animal carers, sharing genuine respect, collaboration, and compassion for each other and our clients.

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About The Role

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This is a hands-on leadership role where your success comes from planning and coordinating the day-to-day operations, people and services of the clinic. You'll work closely with the lead veterinarian and nursing team to build a high-performing and engaged clinic environment.

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You will enjoy a varied role that includes:

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- Overseeing all business operations and veterinary services
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- Provide exceptional front of house client services
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- Leading on employee matters including recruitment, workforce planning, wellbeing, performance, and development
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- Supporting client experience, loyalty initiatives, and service growth
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- Contributing to marketing, digital services, and social media presence
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- Managing budgets, stock control, procurement, and accounts
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- Ensuring WHS compliance, facilities, equipment and presentation standards
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- Supporting strategic direction and continuous improvement
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- Championing new initiatives, projects, and technology
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- Leading with transparency, collaboration, and a sense of fun
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About You

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- Previous management experience desirable (training and support provided)
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- Minimum 5 years veterinary experience preferred but not essential
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- Passion for high standards of animal care and client services
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- Confident with practice management systems (we use EzyVet)
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- Strong organisational, problem-solving and decision‐making skills
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- Good understanding of workplace health & safety and employee obligations
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- Warm, genuine leadership style — you enjoy supporting people who care for animals
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About Us

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We're looking for a motivated but down‐to‐earth leader who wants to make a real difference to our clinic and community care.

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Level 2, Building A, The Park Estate, 5 Talavera Road, Macquarie Park, NSW 2113

📌 Practice Manager (Byron Bay)
🏢 VetPartners Australia Pty
📍 Byron Bay