Black Truck & Ag is seeking a skilled and professional Receptionist/Administration Assistant to join our team in Toowoomba, QLD. This is a full-time position based at our premises in Toowoomba QLD 4350. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming and professional environment whilst providing essential administrative support to our operations. This role is fundamental to ensuring the smooth day-to-day functioning of our business and maintaining positive relationships with customers, suppliers and internal stakeholders.
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What you'll be doing
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Greeting and welcoming visitors, clients and delivery personnel in a warm and professional manner
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Managing the reception desk, answering telephone enquiries and directing calls to the appropriate staff members
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Processing incoming and outgoing mail and parcels
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Maintaining reception area cleanliness, organization and presentation
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Providing general administrative support including data entry, filing and document preparation
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Managing office supplies inventory and placing orders as required
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Assisting with customer enquiries and providing information about our products and services
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Supporting team members with administrative tasks as needed
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Answering emails and responding to general enquiries in a timely manner
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What we're looking for
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Previous experience in a reception or administration role, ideally within a customer-facing environment
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Solid communication skills, both written and verbal,
with excellent customer service abilities
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Proficiency with computer systems and office software, including Microsoft Office applications
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Excellent organisational skills with the ability to manage multiple tasks and priorities effectively
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Attention to detail and accuracy in all administrative work
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Professional telephone manner and ability to handle enquiries courteously
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Ability to work independently and as part of a team
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Reliability and punctuality with a strong work ethic
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A friendly, approachable demeanour and positive attitude
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Experience in the agriculture or truck industry would be advantageous
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What we offer
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At Black Truck & Ag, we value our employees and offer a supportive working environment where you can develop your skills and progress your career. We provide:
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Competitive salary and full-time employment
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A friendly and collaborative workplace culture
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On-the-job training and development opportunities
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A professional team dedicated to delivering quality service
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Work within an established and growing business
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About us
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Black Truck & Ag is a trusted provider in the agriculture and truck sectors, committed to delivering quality products and services to our customers across the region. With a focus on reliability, professionalism and customer satisfaction, we have built a strong reputation in Toowoomba and the surrounding areas. Our team is passionate about what we do, and we pride ourselves on creating a welcoming and professional environment for both our customers and staff members.