Job Description

Employment Type
n PermanentClosing Date
n 23 Sept 2026 11:59pmJob Title
n UC Technical Expert

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Job Summary

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Job Description

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The Chance

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Join a specialist Defence Operations team supporting a large-scale enterprise environment. Using your SQL and database expertise, you will optimise system performance, investigate complex issues, drive continuous improvement, and contribute to reliable communication services across the Defence landscape.

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You can be based either in Canberra, Adelaide, Sydney, Melbourne or Brisbane.

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A minimum Active NV1 clearance is essential to be considered for this role.

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Key Responsibilities

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- Administer, maintain and optimise SQL Server databases and associated services.
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- Develop and execute SQL queries for troubleshooting, reporting, and operational analysis.
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- Monitor database and system health, performance, availability, and data integrity.
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- Investigate incidents, perform root cause analysis, and implement sustainable fixes.
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- Identify opportunities for automation, scripting, and operational process improvement.
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- Support Microsoft Teams, Skype for Business,



and associated Unified Communications platforms.
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- Maintain accurate system records, operational procedures, and knowledge of articles.
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- Collaborate with engineering, service delivery and customer stakeholders to meet agreed service levels and governance requirements.
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About You

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You are a technically capable database or infrastructure professional who enjoys solving complex problems and improving service performance within a mission-critical environment.

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You will bring:

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- Strong experience in SQL Server administration, database support, and query development.
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- Experience troubleshooting database, application and system-related issues.
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- Knowledge of PowerShell scripting, monitoring tools, and automation.
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- Exposure Microsoft Teams, Skype for Business or enterprise collaboration platforms.
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- Strong analytical, problem-solving, and stakeholder engagement skills.
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- Defence experience, ITIL certification, Linux or VMware knowledge will be highly regarded.
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📌 UC Technical Expert (New South Wales)
🏢 Telstra
📍 New South Wales