Our Specialist Ophthalmology Group is actively seeking suitably experienced Surgical Booking Administrator to provide administration, surgical booking co-ordination and expert patient care.

Position Location Base:

Our consulting rooms in Springfield

Position to start as soon as possible with training onsite across our locations

Opportunity for career growth

Due to the company's growth, we have a fantastic opportunity to joinour friendly, dynamic team in a full-time capacity.

If you enjoy a fast-paced busy environment this position is for you. We are looking for experienced candidates who are focused on providing outstanding patient care. Experience in Specialist Medical Administration, scheduling of surgical theatre lists and health fund billing is preferred. We believe in offering training and support to the right candidate with the right attitude. You must possess intermediate to advanced computer skills, flexibility and enjoy working in a team.

Applicants who display the following skills are invited to apply:

- Must have experience within a medical environment. Private surgical practice, surgical bookings experience an advantage. Experience arranging theatre lists, liaising with hospitals and Anaesthetists




- Reception/secretarial experience working in a Medical Practice (specialist essential)
- Previous high level customer service experience
- Experience and knowledge of patient billing – both Medicare and private health funds
- Previous experience using Medical Software (Genie an advantage)
- Microsoft 365 knowledge
- Fast, accurate typing skills
- Excellent written and verbal communication skills

Key duties also include but will not be limited to:

- Reception
- Surgical bookings
- Customer relations
- Taking incoming telephone calls and assisting patients
- Distribution of medical correspondence
- Patient billing and receipting
- General administration and PA support to the Doctors

The successful applicant will need to possess the following:

- Initiative and ability to work as part of a team or independently
- Excellent interpersonal skills, empathy and enthusiasm
- Ability to adapt and respond to change
- Flexibility to cover for full time staff annual leave and sick leave
- Have a desire to offer an outstanding service to patients
- A good sense of humour
- Enjoy working in a very rapid paced and dynamic environment

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📌 Specialist Surgical Booking Coordinator (Australia)
🏢 The Eye Health Centre
📍 Australia