Job Description

This role sits right at the engine room of our growth strategy. Working from our office in Milton, this can be either a full-time or part time opportunity and it is part of our team to create operational clarity and ensure seamless connection across our sales, administration and executive support functions.

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This role builds the operational discipline and customer momentum required to accelerate MyNu Energy's market footprint.

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Key responsibilities

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Act as the initial Tier 1 response contact for all incoming sales calls and enquiries, keeping prospective buyers engaged and seamlessly routing qualified leads to sales team members

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Maintain accurate customer, lead, quote and booking records, update pipelines, manage reminders, and help produce and analyse activity reports

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Oversee and execute administrative logistics for sales and equipment rentals, coordinating delivery schedules, dispatch, returns, and inventory tracking to ensure flawless, on-time client execution. You'll help solve for roadblocks and create processes that simplify and accelerate our vision

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Provide proactive, high-level administrative assistance to the Founders, including scheduling support, document preparation, action tracking, and general operational coordination and enablement

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Conceptualize, produce, and schedule engaging visual and written content across social media channels to showcase operations, highlight rental deployments, and celebrate team wins

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Maintain accurate records across CRM and inventory tools to ensure team-wide visibility, reporting accuracy, and continuous process alignment

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About you

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Experience in sales administration in a technical environment, customer service, bookings, office coordination, account support or a similar role. Thinking differently, you could also be an electrician ready to move into a product sales role.

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Warm, helpful and genuinely customer focused

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Proactive - comfortable picking up the phone, chasing an answer and closing the loop

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Reliable,



accurate and calm when priorities change

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Commercially aware and interested in helping a growing business win and retain customers

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Collaborative and comfortable working directly with hands-on founders

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Willing to contribute beyond a focused narrow job description when the team needs help

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Calm and committed working in a small team in a fast-paced setting, showing initiative, ownership and resourcefulness

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Outstanding organisational ability with a knack for managing competing priorities simultaneously

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Confident using a range of software platforms including CRM, booking system, Microsoft 365 or Google Workspace, some exposure to AI and learning new software

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High-grade verbal and written communication with natural warmth

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Problem-solving mindset, not often phased by challenges and with high attention to operational detail

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Current driver's licence. The confidence and ability to safely tow a trailer would be beneficial but is not essential. We can teach you.

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Practical experience with LinkedIn and other business social channels

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About us

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Born from a humble Carole Park workshop and head office at Milton, MyNu Energy has bold ambitions and is building its rise on a revolutionary premise: solving two of the world's urgent environmental and grid challenges simultaneously. As the first wave of electric vehicles hit end-of-life, the team engineered a platform to repurpose second‐life EV batteries into high‐performance, infrastructure‐grade Battery Energy Storage Systems (BESS).

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MyNu Energy is delivering reliable, sovereign energy storage that frees Australian businesses from vulnerable international supply chains. We are a fast-paced, agile, and fiercely collaborative clean‐tech business with a vision of scaling Australian innovation to the world.

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The video attached gives you some insight into our story. Our website, YouTube channel and socials gives you additional some insight into what we do, including some 'behind the scenes' footage of our founders doing hard things and solving challenges for the business. Take a look.

📌 Sales and Customer Support Coordinator (Queensland)
🏢 MyNu Energy
📍 Queensland