Job Description

n
- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
n
- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
n
- We have 120+technocrats in Australia working at our clientlocations.
n
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
n
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
n

n

MandatorySkills

n

n
- ServiceNow ITOM
n
- Discovery (including Cloud Discovery) - Must have
n
- Service Mapping (Tag-based Service Mapping)- Must Have
n
- Event Management
n
- CMDB implementation, governance,and maintenance
n
- Strong stakeholder management and communication skills
n
- Hands-on experience in implementing and supporting ServiceNow ITOMsolutions
n

n

Positive to Have

n

n




- Vulnerability Response (VR)
n
- ServiceNow Security Operationsexperience
n

n

Certifications

n

n
- ServiceNow Certified System Administrator (CSA) - Mandatory
n
- Certified Implementation Specialist (CIS) - Preferred
n

n

CandidateProfile

n

The idealcandidate should have:

n

n
- Strong hands-on experience in ServiceNow ITOM implementation andsupport
n
- Expertise in CMDB health, governance, and CSDM adoption
n
- Experience with Discovery, Service Mapping, and Event Management
n
- Ability to engage effectively with both business and technicalstakeholders
n
- Proven track record of delivering high-quality outcomes inenterprise ServiceNow environments
n

📌 Servicenow ITOM SME (New South Wales)
🏢 XPT Software
📍 New South Wales