Job Description

Medical Receptionist - Casual to commence | Potential for permanent part-time/full-time

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Elder St Practice | Lambton, Newcastle NSW

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Elder St Practice is a well-established, community-focused general practice in Lambton, caring for generations of local families. We are looking for a Medical Receptionist / Medical Administrator to join our experienced, friendly and supportive team.

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The position will initially be offered on a casual basis, with the potential to move into an ongoing permanent part-time or full-time position for the right person.

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Medical Receptionist - Casual to commence | Potential for permanent part-time/full-time

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Elder St Practice | Lambton, Newcastle NSW

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Elder St Practice is a well-established, community-focused general practice in Lambton, caring for generations of local families. We are looking for a Medical Receptionist / Medical Administrator to join our experienced, friendly and supportive team.

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The position will initially be offered on a casual basis, with the potential to move into an ongoing permanent part-time or full-time position for the right person.

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About the role

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This is a varied medical administration role within a busy GP practice. Your responsibilities will include:

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- Welcoming patients and providing friendly, professional front-desk service
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- Answering phones and managing patient enquiries
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- Booking and managing appointments
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- Processing Medicare claims, payments and other billing
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- Scanning and processing correspondence, reports and results
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- Maintaining accurate patient records
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- Providing administrative support to GPs,



nurses and the Practice Manager
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- Liaising with patients, doctors, nurses and other health professionals
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- Assisting with recalls, referrals and general practice workflows
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- General reception and administrative duties as required
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- Maintaining patient confidentiality and privacy
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About you

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We are looking for someone who:

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- Has previous experience in general practice or any other medical/healthcare setting
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- Has experience with Best Practice or similar software, which is highly regarded
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- Has excellent communication and customer service skills
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- Is friendly, approachable and professional with patients
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- Has strong attention to detail
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- Can multitask and prioritise in a busy workplace
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- Is reliable, organised and takes initiative
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- Works well as part of a team but is also comfortable working independently
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- Understands the importance of confidentiality and patient privacy
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Why join Elder St Practice?

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This is a great opportunity for someone starting out in healthcare administration, as well as an experienced medical receptionist looking for a versatile role. The position will initially be casual, with the potential to become an ongoing permanent part-time or full-time role. We can offer some flexibility around days and hours for the right person, making this a great option if you're returning to work after a break or looking for hours that fit around your other commitments.

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If you are an experienced medical administrator who enjoys working with patients and being part of a friendly team, we would love to hear from you.

📌 Medical Receptionist (New South Wales)
🏢 Elder St Practice
📍 New South Wales