Tata Consultancy Services (TCS) Australia is seeking an AWS Connect Technical Lead/Sr Engineer to drive enterprise-scale Amazon Connect programs in Sydney, Melbourne, or Brisbane. You will architect, implement, and operate sophisticated contact-center solutions leveraging Lex, Lambda, Kinesis, and secure identity patterns.
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You will mentor engineers, shape delivery outcomes, and collaborate with cross-functional teams and vendors to ensure resiliency, scalability and superb customer experience
📌 AWS Connect Technical Lead -- Architect & Automate CX (New South Wales)
🏢 Tata Consultancy Services
📍 New South Wales
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