Job Description

Southern Steel Group (SSG) is the largest privately-owned independent steel distributor in Australia. We operate nationally with many branches across Australia, employing approximately 1400 employees.

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We are currently looking for an ERP Support Analyst to join our busy team and assist our distribution businesses across the Group.

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In this role, you will provide day-to-day system support, maintain and develop Excel-based tools for pricing, processing and reporting, and work with users and stakeholders to improve data accuracy, system adoption and business processes.

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You will be responsible for:

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- Providing day-to-day ERP support, including troubleshooting user queries, pricing, processing and transactional issues
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- Assisting with user access, master data, system configuration and integrations, including SigmaNEST, Romac and Pulse
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- Analysing, validating and reconciling data to identify discrepancies and improvement opportunities
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- Supporting data mapping, migration and validation activities when required
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- Providing user support and assisting with system training, process documentation and user guides
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- Where required conduct site visits to understand operational requirements and support process alignment
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- Working with site management,



IT, senior management and project stakeholders to support system adoption and continuous improvement
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To succeed in this role, you will have:

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- Strong Microsoft Office skills, particularly Excel, with confidence working with formulas, spreadsheets and data
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- Strong problem-solving skills, with the ability to investigate and resolve issues using Excel and business systems
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- Experience with an ERP or business management system; SM3 experience would be advantageous
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- Experience or knowledge in Steel, Distribution, Processing or Manufacturing, particularly Structural Steel and Plate, would be highly regarded
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This unique prospect will suit someone with strong Excel and problem-solving skills who is interested in supporting business systems and improving processes. Experience in steel, ERP or processing environments will be highly regarded, along with strong transferable skills and a practical, solutions-focused approach.

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Please note: We promote a safe work culture; therefore, we have a process of reference checking and pre-employment medicals which includes a drug and alcohol screen for the successful applicant.

📌 ERP Support Analyst (New South Wales)
🏢 Southern Steel Group
📍 New South Wales