Job Description

We are seeking an experienced Senior Case Manager to join one of Australia's most trusted brands, working within a supportive and established self-insurance team.

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Full Job Description

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Manage a portfolio of claims with a focus on proactive case management within this worker's compensation team. Managing end-to-end claims, with a mixture of front and tail claimswithin a self-insurance setting.

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This is a permanent full-time role, with the office located in Ipswich, Queensland.

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About the role

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- Managing a portfolio within Queensland legislation, self-insurance and business requirements to reduce outstanding liabilities and achieve cost-effective RTW (return to work) outcomes.
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- Engaging with key stakeholders to bring about understanding, involvement and continuous improvement with claims management.
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- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated and achieved
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About you

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- Previous experience in managing end to end workers compensation claims within QLD
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- Empathetic professional with a sound understanding of strategic case management across a mixture of front and tail claims
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- Confidence and influencing skills and comfortable making decisions and problem-solving
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- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally
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Benefits

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- Permanent full-time opportunity with career progression opportunities
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- High Performing dedicated and supportive team environment
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- Discounted food costs
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- STI Bonus Structure and annual salary review
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- Have the chance to make an impact and change whilst being supported by a national, wellbeing-focused business.
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Additional information

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- Build on your experience in workers compensation within a self-insured setting
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- Competitive Salary with Bonus Structure and benefits
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- Well-established and self-insured national organisation
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📌 Senior Case Manager - Self Insurance (Ipswich)
🏢 Haylo People
📍 Ipswich