Job Description

Junior Administration & Customer Service Assistant

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Working alongside our office, sales and installation teams, you will support the busy Fyshwick office and showroom of a well-established, family-owned skylight business servicing Canberra and the surrounding region.

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Key responsibilities

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Answering incoming calls and customer enquiries

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Booking appointments and installations

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Scheduling jobs and managing calendars

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Greeting and assisting customers in our showroom

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Responding to emails and online enquiries

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Following up customers and appointments

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Data entry and maintaining customer records

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Preparing basic correspondence and documentation

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Supporting our sales and installation teams

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General office and administration duties

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About you

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Has a friendly and positive personality

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Enjoys talking to and helping customers

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Is confident and professional on the phone

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Is organised and has good attention to detail

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Is reliable, punctual and motivated

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Has good written and verbal communication skills

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Is comfortable using computers

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Is willing to learn new systems and processes

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Can work well as part of a small team

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Takes initiative and is happy to help wherever needed

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About us

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Daylight Artistry is a well-established, family-owned skylight business servicing Canberra and the surrounding region. We specialise in Solatube skylights, VELUX roof windows and ventilation solutions.

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Full training provided

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Friendly, supportive team environment

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Variety in your day – this isn't just a data-entry role

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Customer service, administration and scheduling experience

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Opportunity to learn different areas of the business

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Modern showroom and office in Fyshwick

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If you're organised, friendly, keen to learn and looking for an prospect to build your administration and customer service skills, we'd love to hear from you.

📌 Junior Administration & Customer Service Assistant (Canberra)
🏢 Daylight Artistry
📍 Canberra