Hospo Admin, PA to owners, Mon-Fri, Multi-Venue Group, Operations Support

The Opportunity A privately owned group of established hospitality venues in Sydney's inner-city area is looking for an organised, dependable Administration Officer / PA to Owners to become a key part of the business behind the scenes.

This is a Monday-to-Friday position offering something increasingly difficult to find in hospitality: the energy and variety of working within the industry, without the traditional hospitality roster.

Working directly with the owners, you will provide administrative support across the business and help coordinate the many moving parts that keep the venues operating smoothly. The position touches administration, reservations, suppliers, marketing, staff coordination, stock control and general operational support, making it ideal for someone who enjoys variety and likes being the person others can rely on to keep things organised.

This isn't a corporate administration role where you spend the entire week doing the same thing. You will be close to the venues, the owners and the operational teams, with plenty of prospect to see the impact of your work.

Three Reasons to Apply

- Monday to Friday: enjoy hospitality without giving up every weekend.
- Work directly with the owners: become a trusted part of a small, established business where your contribution is visible.
- Genuine variety: administration, marketing support, HR coordination, reservations, suppliers and venue operations all form part of the position.

About the Business

This is a privately owned hospitality group operating a collection of established venues around Sydney's CBD fringe. The business combines traditional pub hospitality, boutique accommodation and food and beverage operations, with each venue having its own personality and loyal customer following.

The group has the character and history that comes with longstanding hospitality businesses, but the working environment itself is practical and down to earth. The owners remain actively involved, working closely with venue managers, kitchen teams and front-of-house staff.

It is a relatively tight-knit operation where communication is straightforward, people know each other and capable employees are trusted to get on with their jobs. For someone who prefers being an important part of a smaller business rather than another person in a large corporate office, this offers the opportunity to become genuinely valuable to the owners and wider team.

The Role Reporting directly to the owners, you will help coordinate the day-to-day administrative requirements of the group. You will also work closely with venue managers, kitchen teams, front-of-house staff,



suppliers and external contractors.

The best way to describe the position is administrative all-rounder. You might start your morning dealing with reservations and organising a maintenance contractor, then move onto updating promotional information, ordering supplies, assisting with employee documentation or coordinating an upcoming staff event.

Your responsibilities will include:

- Managing telephone enquiries, reservations and bistro bookings
- Coordinating service and maintenance requirements with contractors and suppliers
- Conducting stocktakes of stationery and arranging orders as required
- Updating website content and ensuring promotions and venue information remain current
- Refreshing promotional material throughout the venues
- Managing merchandise stocktakes, inventory and reordering
- Maintaining the membership database and assisting with member communications
- Supporting employee documentation and general HR administration
- Monitoring first aid supplies and arranging replacement stock
- Managing staff uniform inventory, stocktakes and ordering
- Coordinating quarterly staff events, including communications, logistics and supplier liaison
- Providing general administrative support to the owners and management team
- Assisting venue operations during particularly busy periods or short-notice events when required

The role is full-time and Monday to Friday, providing a rare opportunity to remain connected to a busy hospitality environment while enjoying a much more lifestyle-friendly working week.

About You

You are the sort of person who gets genuine satisfaction from having things organised. You notice when stock is getting low, when information needs updating or when something has been sitting on a to-do list for too long. More importantly, you take responsibility for sorting it out.

You will need to be comfortable dealing with different people throughout the day. That could mean speaking with an owner about an urgent task, coordinating with a contractor, helping a venue manager, responding to a customer or following up with a supplier. Strong communication skills and the ability to keep track of multiple priorities will be important.

You don't need to come from a traditional corporate administration background. Previous experience in administration,



hospitality or customer service could all provide a good foundation for the position. Someone currently working in hospitality who has robust organisational skills and wants to move into a Monday-to-Friday role could also be particularly well suited.

You will ideally bring strong Microsoft Office skills, particularly Word, Excel and Outlook, together with good written communication and a high level of attention to detail. Experience with Now Book It, other hospitality reservation or POS systems, or basic website content management would be highly regarded.

Some exposure to HR administration or WHS would also be useful. A current First Aid Certificate is preferred, although someone willing to obtain one will also be considered.

Above everything else, the owners are looking for someone who is positive, practical and proactive . You won't need someone constantly checking what you're doing or reminding you what needs to happen next. You see the job, take ownership and get it done.

Why You'll Enjoy It

Beyond the roster, this is a position with genuine variety and visibility. You will work directly with the people who own the business rather than through layers of management, and your work will have an immediate impact on how smoothly the venues operate.

There is also room for the position to develop. As you build trust and demonstrate what you can take ownership of, there is scope to become increasingly involved in the administration and coordination of the wider business.

You'll receive:

- Monday-to-Friday working week
- Full-time position, with part-time potentially considered for the right candidate
- Stable employment with an established hospitality business
- Direct access to engaged, hands-on owners
- A varied role spanning administration, marketing, HR and operations
- A friendly, practical and collaborative team environment
- Opportunity to broaden your responsibilities as the role develops

This position will suit someone who wants more than repetitive office administration. You enjoy being involved, you like knowing what is happening across a business and you're happiest when people know they can rely on you.

Perhaps you're already an experienced administrator looking for a more interesting environment. Or perhaps you've built your career in hotels, pubs, restaurants or customer service and are ready to use those skills in a Monday-to-Friday role with greater stability and lifestyle balance.

Additional information

- Monday to Friday roster - enjoy hospitality without sacrificing your weekends
- Perfect for a hospitality all-rounder ready to transition into administration
- Bookings, suppliers, marketing, HR and administration

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📌 Hospo Admin, PA to owners, Mon-Fri, Multi-Venue Group, Operations Support (Sydney)
🏢 Placed Recruitment
📍 Sydney