Job Description

We are seeking an experienced and operational Hospitality Service Manager to oversee daily business operations, service delivery, and staff management.

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Key responsibilities

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- Plan, organize, and control the daily operational activities of the business establishment.
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- Direct and oversee service staff, scheduling rosters, and ensuring service quality standards are met.
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- Monitor operational costs, budgets, supply chains, and inventory management.
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- Manage customer relations, resolve service complaints, and ensure high levels of client satisfaction.
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- Ensure compliance with occupational health and safety (OHS) standards, licensing laws, and relevant industry regulations.
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- Lead staff training, performance evaluations,



and team development initiatives.
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Required Qualification and Skills:

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- Education: An AQF Diploma / Advanced Diploma in business, hospitality, or relevant field (or equivalent).
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- Experience: Minimum of 2–3 years of relevant managerial or supervisory post-qualification experience in a hospitality, retail, or service setting.
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- Strong leadership, financial management, communication, and problem-solving skills.
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- Must have full work rights in Australia or be eligible to meet Australian visa sponsorship requirements.
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📌 Hospitality Service Manager (Queensland)
🏢 WHEEL OF BRISBANE
📍 Queensland