Job Description

Office Administrator – Accounting Firm (Full-Time)

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Wealthcrest Accountants & Business Advisors is looking for a confident, organised and proactive Office Administrator to join our growing team in Bella Vista.

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This is a client-facing role where you will be an important link between our clients, Director and accounting team. You will manage day-to-day administration, respond to client enquiries, coordinate accounting and tax jobs, liaise with the ATO and help keep client work moving efficiently.

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You don't need to be an accountant, but you should be willing to learn basic accounting and tax processes so you can confidently assist clients and coordinate with our team.

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Key responsibilities

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Answer client calls and assist with basic queries regarding accounting work, tax returns, BAS and lodgement status.

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Coordinate communication between clients and our accounting team, including our offshore team.

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Liaise with the ATO regarding client accounts, lodgements and correspondence.

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Follow up clients for information and monitor the progress of jobs.

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Manage the Director's calendar and coordinate meetings.

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Assist with client onboarding, engagement, billing and general administration.

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Learn and use systems such as Xero Practice Manager, Ignition, Microsoft 365 and ATO online services.

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Assist with small internal projects, including software implementation, vendor liaison and price comparisons.





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About you

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A confident and professional communicator with a robust client-service approach.

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Proactive, organised and comfortable taking ownership of tasks.

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A practical problem solver who can work independently when required.

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Comfortable learning new technology, systems and basic accounting concepts.

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Able to work effectively with both Australian and offshore team members.

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Experienced in administration, client services or a professional office environment.

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An Accounting, Commerce or Business qualification and previous accounting practice experience would be advantageous, but are not essential.

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Competitive salary based on experience.

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Training in accounting practice systems and processes.

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Exposure to accounting, taxation and a broad range of businesses.

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Supportive team environment with direct exposure to the Director.

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Opportunity to take ownership of projects and grow with the firm.

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About us

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Wealthcrest is a growing CPA accounting and business advisory firm focused on providing high-quality service while building a modern, technology-driven and efficient practice.

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This is more than a traditional reception role. For the right person, it is an opportunity to learn, take responsibility and become an important part of the firm's day-to-day operations as we continue to grow.

📌 Office Administrator - Accounting Firm (Full-Time) (Geehi)
🏢 Wealthcrest Accountants & Business Advisors
📍 Geehi