Job Description

Logistics Officer (Import/Export & Customs)

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The Australian-owned EGR Group has been a market innovator and leader in manufacturing since 1973. Our business is well established domestically and operates internationally across North America, Asia and Europe, employing approximately 600 people worldwide.

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EGR is one of Queensland's largest manufacturing operations, with its headquarters and manufacturing facilities located in Brisbane. We are a market leader in design and manufacture products for the automotive, building, architectural and display industries across Australia and international markets.

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About the Role

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We are seeking an experienced Logistics Officer to join our Logistics and Supply Chain team.

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Reporting to the Transport, Warehouse & Logistics Manager, this role is responsible for coordinating accurate, compliant and efficient freight and logistics activities across EGR's domestic and international operations.

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You will coordinate freight movements, shipping documentation, carrier communication, customs requirements and logistics administration while working closely with carriers, customs brokers, service providers and internal stakeholders.

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This is a practical, operational role suited to someone who is confident working autonomously, managing competing priorities and making informed operational decisions within established processes and delegated authority.

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Key Responsibilities

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Coordinate domestic and international freight movements, including air, sea, LCL, FCL, domestic linehaul, courier and container movements.

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Manage container bookings, vessel schedules, carrier engagement and delivery performance.

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Prepare, verify and maintain accurate shipping, trade, customs and freight documentation.

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Ensure approved Incoterms and shipment requirements are correctly reflected in freight instructions and documentation.

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Support HS codes, Australian tariff classifications,



Free Trade Agreement requirements and customs processes.

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Liaise with customs brokers and service providers regarding clearance, valuation, origin and FTA documentation.

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Review, allocate, split and approve freight invoices within delegated authority and agreed rates and service terms.

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Maintain accurate freight records, shipment milestones and supporting documentation within QAD and other approved systems.

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Monitor carrier performance, freight costs, delivery exceptions and shipment status.

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Identify cost variances, incorrect surcharges and opportunities to improve freight costs and service outcomes.

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Manage carrier escalations and communicate effectively with brokers, warehouse, production and other internal stakeholders.

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Work with the Transport, Warehouse & Logistics Manager to support ongoing freight and logistics process improvements.

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Assist with other logistics projects and duties as required.

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Skills & Experience

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To be successful in this role, you will have:

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Previous experience in freight or logistics operations, preferably within a manufacturing setting.

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Strong knowledge of international freight, Incoterms, customs processes and documentation requirements.

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A high level of accuracy across freight documentation, compliance, billing and record keeping.

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The ability to work autonomously, prioritise competing requirements and make informed operational decisions.

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Strong communication skills and the confidence to liaise with carriers, customs brokers, service providers and internal stakeholders.

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Experience using QAD or another ERP system will be highly regarded.

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Strong organisational skills and attention to detail.

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A practical, solutions-focused approach to resolving freight and delivery issues.

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EGR GROUP IS AN EQUAL OPPORTUNITY EMPLOYER

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EGR Group promotes an inclusive culture where diversity in all forms is respected and supported. Qualified candidates from all backgrounds are encouraged to apply.

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For more information about EGR, please visit www.egrgroup.com.

📌 Logistics Officer (Queensland)
🏢 EGR Group
📍 Queensland